Network Help Desk Technician

Adirondack Health

Helpdesk network technician providing technical support for hospital information systems at Adirondack Health. Responsible for maintaining user networks, troubleshooting, and ensuring optimal performance.

Posted 5/9/2026full-timeSaranac Lake • New York • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $32 per hourWebsite

About the role

Key responsibilities & impact

Provide technical support for in-house hospital information system, network, and personal computers.
Support and maintain users, computers, networks and security systems.
Interact with vendors, IT Staff, and the Network Engineer.
Implement, operate, monitor, configure, and maintain networks and network hardware.
Troubleshoot servers, operate software and hardware, manage network services.
Monitor performance, manage security, user accounts, and restore and back up information systems.
Guarantee the integrity of high availability network infrastructure for optimal performance.

Requirements

What you’ll need

Associates degree in computer information systems/networking, bachelors degree preferred.
Job related experience with increasing levels of responsibility is required.
Must demonstrate extensive knowledge of networks and computer systems through professional experience in at least three areas: desktop, end user applications, server, network, security, or virtualization.
Individual must demonstrate excellent logical reasoning, problem solving, communication, interpersonal, and computational abilities.
Valid drivers license and evidence of insurability.
A+/Network+, Cisco CCNA certifications desired.

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Paid Benefit Time (PTO and Sick days)
Tuition Reimbursement
403(b) Retirement Plan with Employer Contributions
And much more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

networkingtechnical supporttroubleshootingserver managementnetwork configurationsecurity systemsbackup and restorehigh availability infrastructurevirtualizationend user applications

Soft Skills

logical reasoningproblem solvingcommunicationinterpersonal skillscomputational abilities

Certifications

A+Network+Cisco CCNA