IT Help Desk Technician

Adirondack Health

IT Help Desk Technician providing technical support for in-house hospital information systems and networks at Adirondack Health. Responsibilities include troubleshooting and maintaining computers, networks, and security systems.

Posted 5/9/2026full-timeSaranac Lake • New York • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $32 per hourWebsite

About the role

Key responsibilities & impact

Provide technical support for in-house hospital information system, network, and personal computers.
Support and maintain users, computers, networks and security systems.
Interact with vendors, all IT Staff, and the Network Engineer.
Implementing, operating, monitoring, configuring, and maintaining networks, and network hardware and information systems.
Tasks include installing network hardware, troubleshooting servers, operating software and hardware, managing network services, supporting network infrastructure, monitoring performance, managing security, managing user accounts, restoring and backing up information systems.
Guarantee the integrity of high availability network infrastructure for optimal performance through continual service improvement and collaboration with the IT Department.

Requirements

What you’ll need

Associates degree in computer information systems/networking, bachelors degree preferred.
Job related experience with increasing levels of responsibility is required.
Extensive knowledge of networks and computer systems through professional experience in at least three areas: desktop, end user applications, server, network, security, or virtualization.
Demonstrate excellent logical reasoning, problem solving, communication, interpersonal, and computational abilities.
Valid drivers license and evidence of insurability.
A+/Network+, Cisco CCNA certifications desired.

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Paid Benefit Time (PTO and Sick days)
Tuition Reimbursement
403(b) Retirement Plan with Employer Contributions
And much more

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

networkingtroubleshootingserver managementnetwork hardware installationinformation systems maintenancenetwork services managementsecurity managementuser account managementbackup and restorevirtualization

Soft Skills

logical reasoningproblem solvingcommunicationinterpersonal skillscomputational abilities

Certifications

A+Network+Cisco CCNA