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Clinical Assistant
AdhereHealthPRN Clinical Assistant supporting preventive care and medication optimization through member and provider outreach and administrative support in a fully remote role.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting outbound calls for care coordination, scheduling preventive appointments, and documenting member concerns. Proficient in utilizing call center technologies and familiar with medical and pharmacy terminology.
Highest-signal resume keywords
Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)Certified Pharmacy Technician (CPht)Call Center Phone SystemsOutbound Dialer Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationAppointment SchedulingDocumentation of Member ConcernsClinical Question EscalationStandardized Education Delivery
Certifications & Qualifications
Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)Certified Pharmacy Technician (CPht)
Industry Keywords
Clinical Back-Office ExperiencePharmacy TerminologyMedical TerminologyMedication Names
About the role
Key responsibilities & impact- Conduct outbound calls to members/providers identified for care coordination support
- Assist with scheduling bone density scans and other preventive appointments
- Document member-reported concerns and escalate clinical questions to licensed staff
- Provide standardized call guide-based education approved by clinical leadership
Requirements
What you’ll need- Certified or Registered Medical Assistant (CMA/RMA) or Certified Pharmacy Technician (CPht)
- Minimum 1 year of experience in a clinical back-office setting preferred
- Proficiency with call center phone systems and outbound dialer technologies
- Familiarity with pharmacy and medical terminology and medication names
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements