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Clinical Assistant
AdhereHealthPRN Clinical Assistant supporting preventive care and medication optimization through member and provider outreach and administrative support in a fully remote role.
About the role
Key responsibilities & impact- Conduct outbound calls to members/providers identified for care coordination support
- Assist with scheduling bone density scans and other preventive appointments
- Document member-reported concerns and escalate clinical questions to licensed staff
- Provide standardized call guide-based education approved by clinical leadership
Requirements
What you’ll need- Certified or Registered Medical Assistant (CMA/RMA) or Certified Pharmacy Technician (CPht)
- Minimum 1 year of experience in a clinical back-office setting preferred
- Proficiency with call center phone systems and outbound dialer technologies
- Familiarity with pharmacy and medical terminology and medication names
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Care CoordinationAppointment SchedulingDocumentation of Member ConcernsClinical Question EscalationStandardized Education Delivery
Certifications
Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)Certified Pharmacy Technician (CPht)