Addendum

Senior IT Operations Specialist

Addendum

full-time

Posted on:

Location Type: Hybrid

Location: Vilnius • 🇱🇹 Lithuania

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Salary

💰 €3,500 - €4,600 per month

Job Level

Senior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformMacOS

About the role

  • Provide daily IT support to employees diagnose, troubleshoot, and resolve hardware, software, and access issues.
  • Maintain, prepare, and configure IT equipment (laptops, peripherals, mobile devices) for new and existing employees.
  • Manage procurement and lifecycle of IT assets.
  • Administer and maintain internal IT tools primarily Google Workspace (G-Suite) and other SaaS platforms.
  • Oversee and maintain Addendum Solution (ADS) infrastructure according to client requirements including configuration, access control, and ongoing maintenance.
  • Maintain and support our product infrastructure, ensuring uptime, performance, and smooth deployments.
  • Implement IT security standards, policies, and monitoring processes.
  • Document IT procedures, maintain access management, and ensure compliance with best practices.
  • Continuously improve the efficiency and reliability of internal IT operations.

Requirements

  • 3+ years of experience in IT support, systems administration, or IT operations.
  • Solid understanding of hardware, operating systems (Windows/macOS), and basic networking.
  • Proven experience managing Google Workspace (G-Suite) environments.
  • Familiarity with cloud infrastructure (AWS, GCP, or Azure) and DevOps tools a strong advantage.
  • Strong problem-solving skills and ability to work independently.
  • High sense of ownership and initiative in improving IT systems.
  • Excellent communication skills in Lithuanian and English.
Benefits
  • Full autonomy and ownership of IT operations and infrastructure.
  • A chance to work in a dynamic, tech-driven company.
  • Flexible working conditions and a supportive, collaborative environment.
  • Modern tools and a company culture that values initiative and continuous improvement.
  • Top Talent Collaboration: Join award-winning teams from different countries.
  • Diverse, Challenging Projects: Break free from the ordinary with dynamic, stimulating work.
  • Epic Team Events: Join us for summer and winter parties and online events.
  • Learning & Development Opportunities: That new tech certificate is just around the corner.
  • Special Celebrations: We love a good shindig for birthdays and project milestones.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT supportsystems administrationhardware troubleshootingsoftware troubleshootingaccess managementnetworkingGoogle Workspacecloud infrastructureDevOps toolsIT security standards
Soft skills
problem-solvingindependenceownershipinitiativecommunication