Employee Benefits Account Manager

Acrisure

Employee benefits account manager serving insurance clients for global fintech Acrisure. Managing renewals, client service delivery, team operations, proposals, and insurance processing.

Posted 8/4/2026full-timeRapid City • South Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client coordination, customer service delivery, and team management within the insurance industry. Proficient in managing renewal processes, creating proposals, and ensuring compliance with service standards.

Highest-signal resume keywords

Current Insurance License in Life & HealthClient CoordinationTeam ManagementProcess ImprovementStrong Computer Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Proposal CreationRenewal ManagementQuote ReviewNegotiationE&O Exposure Minimization

Soft Skills

Excellent People SkillsVerbal CommunicationWritten CommunicationOrganizational SkillsAttention to Detail

Tools & Technologies

WordPowerPointExcel

Certifications & Qualifications

Insurance License in Life & Health

Industry Keywords

Insurance IndustryClient ServiceAccount ManagementBusiness ProcessesRenewal Marketing

About the role

Key responsibilities & impact

Manage overall team operations, client coordination, and customer service delivery
Coordinate, coach, and assist Account Associates while reviewing and managing workload
Support Producers and Account Executives with client service commitments
Ensure service standards are met, identify trends, and implement process improvements
Serve as the day-to-day customer contact, troubleshoot issues, and help clients make well-informed decisions
Manage new business and renewal processes and oversee day-to-day client changes
Ensure pre-renewal information is sent within service standards and follow up with clients and insurance markets
Manage renewal marketing plans with Producers and Service Teams
Create accurate proposals and deliverables for client renewal meetings
Review quotes for accuracy against supporting documents
Negotiate additional coverage and price with underwriters
Complete renewal bind processes and checklists accurately and promptly
Ensure renewal aspects are completed, documented, and files accurately maintained to minimize E&O exposure

Requirements

What you’ll need

Current Insurance License in Life & Health for the state in which the agency office is located
Ability to work toward a professional designation
Comfortable in an electronic environment with strong computer skills
Strong working knowledge of Word, PowerPoint, and Excel
Excellent people skills and ability to work well in a team environment
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
High school diploma
Bachelor’s Degree in a Business or related field OR equivalent relevant experience
Minimum of 5 years' experience within the insurance industry or business-related experience