Operations Assistant

Acrisure

Operations Assistant at Acrisure ensuring timely customer report delivery and maintaining operational excellence. Collaborating with teams and communicating with clients for service-level objectives.

Posted 7/16/2026full-timeSaint Petersburg • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management skills while effectively collaborating with internal and external stakeholders. Proficient in administrative support and operational decision-making within a fast-paced team environment.

Highest-signal resume keywords

Two Years Of Insurance ExperienceStrong Organizational SkillsExcellent Verbal And Written CommunicationProficiency In Microsoft Outlook, Word, And ExcelProblem-Solving And Decision-Making Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Time-ManagementDetail-OrientedAbility To Work IndependentlyCollaboration Skills

Certifications & Qualifications

Associate Degree Preferred

Industry Keywords

InsuranceLoss ControlAdministrative SupportOperational SupportService-Level Goals

About the role

Key responsibilities & impact

Support the timely delivery of customer reports and achievement of service-level goals
Manage and complete assigned tasks through the company ticketing system
Communicate with clients, vendors, insureds, and internal stakeholders to resolve issues and provide updates
Collaborate with team members to meet daily, weekly, and monthly performance targets
Assist with workload management, assignment coordination, and operational decision-making
Escalate or resolve inquiries, concerns, and service-related issues
Participate in meetings and contribute recommendations for process improvements
Complete administrative and operational support tasks as assigned
Maintain professionalism while representing the organization
Assist with training, mentoring, and special projects as needed

Requirements

What you’ll need

Associate degree preferred; equivalent combination of education and experience will be considered
Two years of insurance, loss control, operations, administrative support, or related experience preferred
Internship experience, insurance coursework, or related training may be considered in lieu of professional experience
Strong organizational, time-management, and prioritization skills
Ability to work independently with minimal supervision in a fast-paced team environment
Excellent verbal and written communication skills
Detail-oriented with strong problem-solving and decision-making abilities
Ability to interpret and follow written and verbal instructions
Proficiency in Microsoft Outlook, Word, and Excel
Ability to effectively collaborate with internal and external stakeholders

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage