Senior Account Manager – Real Estate, Hospitality

Acrisure

Account Manager focusing on real estate client service and account management. Collaborating with sales teams to enhance service delivery and client retention.

Posted 7/15/2026full-timeUniondale • New York • 🇺🇸 United StatesSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial insurance processes, including policy management, client interaction, and underwriting communication. Proficient in utilizing management systems and maintaining organization while delivering superior customer service.

Highest-signal resume keywords

Commercial Insurance ExperienceOrganizational SkillsVerbal and Written Communication SkillsApplied Systems / EPIC ExperienceActive Property and Casualty License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Policy ProcessingData EntryRenewal Rating QuotesBinder IssuanceMVR Running

Soft Skills

Interpersonal SkillsProactive Prioritization

Tools & Technologies

Microsoft WordMicrosoft OutlookMicrosoft ExcelClient Management System

Certifications & Qualifications

Active Property and Casualty License

Industry Keywords

Commercial LinesUnderwritingEndorsementsLoss RunsCertificates of Insurance

About the role

Key responsibilities & impact

Interact with clients to address all servicing needs.
Processing of policies, endorsements, and audits.
Enter policy data into our client management system.
Order loss runs for re-marketing accounts.
Become proficient in carrier web-sites for quoting when remarketing an account or adding additional lines of coverage.
Keep your desk and files organized at all times.
Perform superior customer service at all times.
Properly utilize the management system to keep track of all pending items.
Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.
Expedite certificates of insurance if CSR team is short staffed and client needs immediately.
Run MVRs and update driver lists when required.
Prepare renewal rating quotes, based on applications.
Process and issue binders.
Attend agency and department meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed).

Requirements

What you’ll need

Commercial insurance industry experience and/or demonstrated ability to successfully handle complexities of job, required
Commercial insurance real estate experience highly preferred
Strong organizational skills- ability to prioritize and be proactive
Excellent verbal and written communication skills as well as strong interpersonal skills
Computer skills, specifically Microsoft Word, Outlook and Excel
Applied Systems / EPIC experience a plus
High School diploma required, Associate Degree or higher preferred
Minimum of 3 years of experience in Commercial Lines
Active Property and Casualty License required

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage