Acrisure

Insurance Commercial Lines Associate Account Manager, Transportation

Acrisure

full-time

Posted on:

Location Type: Hybrid

Location: Willoughby • Ohio • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Provide excellent customer service to Transportation policyholders and prospects
  • Answer phone calls and respond to email inquiries from policyholders and prospects
  • Process changes to the policy as requested by the insured according to agency procedure
  • Issue certificates of insurance as requested by insured and/or broker
  • Create billing activities for accounting
  • Monitor pending cancellations according to agency procedure
  • Keep all information in agency management system accurate including driver/vehicles schedules
  • Activity all correspondence, email, phone calls, etc. in agency management system

Requirements

  • High school diploma or equivalent
  • Preferably 3 years of experience in customer service, in the insurance industry
  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical skills
  • Ohio Property & Casualty License preferred
  • Willingness to obtain within 90 days of hire required
Benefits
  • Competitive compensation
  • Generous vacation policy, paid holidays, and paid sick time
  • Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
  • Company-paid Short-Term and Long-Term Disability Insurance
  • Company-paid Group Life insurance
  • Company-paid Employee Assistance Program (EAP) and Calm App subscription
  • Employee-paid Pet Insurance and optional supplemental insurance coverage
  • Vested 401(k) with company match and financial wellness programs
  • Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
  • Paid maternity leave, paid paternity leave, and fertility benefits
  • Career growth and learning opportunities… and so much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer serviceverbal communicationwritten communicationproblem-solvinganalytical skills
Certifications
Ohio Property & Casualty License
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