Acrisure

Employee Benefits Account Manager - Small Group

Acrisure

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado, Idaho

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Salary

💰 $70,000 - $90,000 per year

Job Level

JuniorMid-Level

About the role

  • Complete system builds, renewal updates, and troubleshooting of Employee Navigator system.
  • Carrier EDI and Data Exchange set-up, review, auditing, and discrepancy report management.
  • May support carrier, payroll, and TPA connections within platforms and audit, as required.
  • Perform reporting and analytical audits for ACA.
  • May demo platforms and/or communicate directly with clients, at the direction of Account Management and Tech Team leads.
  • Supports internal and external software/systems to ensure optimal functionality.
  • Strong ability to identify and resolve problems utilizing standard guidelines and/or customized solutions
  • Follow pre-set processes and procedures for all Technology Team tasks.
  • Follow all Quality Assurance (QA) processes and procedures.
  • Work closely with the Account Management team for specific data requirements and client communication needs.
  • May attend virtual or in-person conferences to further education.
  • Foster a positive working environment within the Tech Team and all Acrisure partners.
  • Communicate clearly and professionally to all internal and external parties.
  • *This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*

Requirements

  • Strong organizational and time management skills, along with a demonstrated attention to detail
  • Professional verbal and written communication skills
  • Strong ability to analyze, interpret, and communicate data and reporting.
  • Proficient in understanding elements of plan structure, design and function
  • Ability to establish credibility and develop strong relationships with internal stakeholders through ethics, integrity, professionalism, and mutual respect.
  • Effective time management, and follow-up skills, with the ability to prioritize and manage multiple projects and assignments with deadlines.
  • Understanding of Benefit Administration
  • Strong technical aptitude and ability to learn and use a variety of software applications.
  • Proficient in Microsoft Office Suite
  • Ability to work independently and as a member of a team.
  • Position may be remote/hybrid.