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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in corporate health and dental benefits implementation, with strong capabilities in data reconciliation, member database management, and compliance with operational procedures. Excels in analytical validation, document management, and maintaining KPIs for continuous process improvement.
Highest-signal resume keywords
Corporate Benefits ImplementationData ReconciliationKPI ManagementExcel ProficiencyAssertive Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisDocument VerificationMember Database ManagementRegistration ChangesOperational System ConfigurationBilling ValidationProcess OptimizationVLOOKUPXLOOKUPPivot Tables
Soft Skills
Detail-OrientedOrganizedPrioritizationRelationship ManagementCollaborative
Tools & Technologies
ExcelPowerPoint
Certifications & Qualifications
Postgraduate Degree
Industry Keywords
Health BenefitsDental BenefitsComplianceClient InteractionOperational Improvements
About the role
Key responsibilities & impact- Lead implementation processes for corporate health and dental benefits for clients of various sizes and industries;
- Handle the registration/opening of sub-policyholders, sub-invoices, affiliated companies and legal entities (corporate clients), ensuring compliance with operators' procedures and requirements;
- Review, verify and validate documents and information received from internal departments and clients;
- Interact with clients, insurers/operators and partner departments to obtain and complete documents and information required for processes;
- Perform continuous follow-up on requests until their completion and regularization;
- Request and follow up with operators on the creation of registration structures, new sub-invoices and the inclusion of companies linked to contracts;
- Manage and keep area controls, KPIs and reports up to date;
- Enter and configure information in the operational system;
- Execute roster/data reconciliation processes, validate member databases and verify registration changes;
- Check the first invoice issued after implementations or contractual changes, ensuring correct inclusion of transactions;
- Support implementation projects, operational improvements and initiatives aimed at process optimization;
- Serve as a technical reference for operational requests related to benefits management;
- Ensure deadlines agreed with internal and external clients and operators are met;
- Maintain organization, digitization and document management for the processes under your responsibility;
- Participate in the development of KPIs, management controls and proposals for continuous improvement of the area's processes.
Requirements
What you’ll need- Postgraduate degree (specialization/advanced degree) considered a plus;
- Intermediate to advanced Excel skills (VLOOKUP, XLOOKUP, Pivot Tables, formulas and data analysis);
- Intermediate knowledge of PowerPoint;
- Experience with corporate benefits implementation processes (health and dental);
- Knowledge of data reconciliation, member database management and registration changes;
- Analytical ability to validate data, documents and billing;
- Organized, detail-oriented and excellent at prioritizing;
- Assertive communication and strong relationship skills with clients, operators and internal departments;
- Collaborative profile, results-driven and focused on continuous improvement.
Benefits
Comp & perks- Medical insurance;
- Dental insurance;
- Meal allowance or food allowance;
- Transportation voucher;
- Life insurance;
- Profit-sharing/participation in results.
- In addition to these benefits, we offer
- Great work environment — friendly, welcoming and dynamic;
- Day off on your birthday;
- Pharmacy card;
- Benefits club (various partner discounts);
- Partnership with SESC;
- Discount on our products (insurance);
- Discount on movie tickets;
- Totalpass (gym benefit);
- Parking;
- Payroll-deductible loan;
