Multi-Life Case Manager

Acrisure

Multi-Life Case Manager at Acrisure handling GSI enrollment processes and managing communication and strategy with partners. Overseeing program progress and ensuring policy delivery accuracy.

Posted 6/29/2026full-timeSaddle Brook • Illinois, Minnesota, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Learn and become an expert in GSI enrollment processes
Understand and leverage enrollment capabilities, services and tools
Proactively manage communication with the goal of improving enrollment and re-enrollment effectiveness
Manage plans based on issued offers
Develop and communicate enrollment strategy with both internal/external partners
Develop enrollment project plans
Develop employee communication and education tools and materials
Review eligibility files for quality and accuracy
Coordinate billing
Process plan terminations and porting of policies
Process ad hoc newly eligible enrollments
Monitor and manage the progress of assigned programs, ensuring timely processing and resolution
Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication
Oversee the delivery of policies to clients, ensuring accuracy and completeness
Learn and become an expert in Agency Management Systems

Requirements

What you’ll need

Bachelor’s degree or equivalent business experience required
Strong growth and business development orientation
Proficient in Microsoft Office – Word, PowerPoint, Excel
Strong technical aptitude – ability to utilize and leverage technology and systems
Strong organization skills/ability to manage multiple demands and priorities
Excellent problem solving and critical thinking skills
Outgoing, excellent communication skills – both written and verbal
Ability to work/partner with a close team
Strong relationship management skills
Results oriented
5+ years of related industry experience
Life & Health license preferred

Benefits

Comp & perks

Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off
Holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) options
Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave
Legal plan options
Pet insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Enrollment Strategy DevelopmentEligibility File ReviewBilling CoordinationPlan Termination ProcessingAd Hoc Enrollment Processing

Soft Skills

Problem SolvingCritical ThinkingOrganization SkillsRelationship ManagementTeam Collaboration

Certifications

Life & Health License