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Acrisure

Senior Surety Account Manager

Acrisure

Account Manager managing surety bond needs for clients at Acrisure. Collaborating with team members and clients to ensure bond requests and financial accuracy.

Posted 6/9/2026full-timeBulverde • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Support clients by identifying and fulfilling their surety bond needs.
  • Work directly with clients, Client Advisors, and Surety Company representatives to execute all types of surety bonds.
  • Maintain and update client financial and bond files.
  • Review contracts and bond forms, extracting relevant information.
  • Ensure accuracy of bid and final bond requests.
  • Prepare and issue bid and final bonds.
  • Provide timely status updates to clients.
  • Process final close‑outs and premium audits.
  • Handle billing and accounts receivable follow‑ups.
  • Act as liaison between clients, internal teams, and surety companies.
  • Maintain strong relationships with surety partners.
  • Prepare routine and follow‑up correspondence (paper and electronic).
  • File, draft, and send correspondence and documentation.
  • Prepare overnight packages, receipts, and mailings.
  • Assist Client Advisors and other team members as needed.
  • Provide general administrative support as assigned.

Requirements

What you’ll need
  • Strong attention to detail with excellent proofreading skills
  • Ability to work independently while collaborating with team members
  • Effective written and verbal communication skills, including active listening and problem-solving
  • Strong time management, organization, and prioritization abilities
  • Ability to multitask and handle sensitive/confidential information with discretion
  • Professional demeanor with a positive, service-oriented attitude
  • Ability to read, interpret, and apply insurance policies, contracts, and agency procedures
  • Ability to prepare routine reports and professional correspondence
  • Proficient in Microsoft Outlook, Word, and Excel
  • Sound judgment, integrity, and ability to act with tact and fairness
  • Ability to adapt to shifting priorities and deadlines
  • Reliable, self-motivated, and able to perform well under pressure
  • High school diploma or equivalent required; some college preferred
  • 5+ years of prior experience in surety bonds required
  • Texas Property & Casualty insurance license required
  • Prior experience in bookkeeping, accounting, banking, or insurance preferred.

Benefits

Comp & perks
  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription.
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
proofreadingtime managementorganizationmultitaskingreport preparationbond processingbillingaccounts receivablecontract reviewinsurance policy interpretation
Soft Skills
attention to detaileffective communicationactive listeningproblem-solvingprofessional demeanorservice-oriented attitudesound judgmentintegrityadaptabilityreliability
Certifications
Texas Property & Casualty insurance license