Workers' Compensation Case Manager

Acrisure

Telephonic Nurse Case Manager managing workers’ compensation claims for Acrisure, a global fintech leader. Collaborating with healthcare and legal teams to facilitate treatment and recovery outcomes.

Posted 6/7/2026full-timeRemote • Arizona, California, Oregon, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Manage telephonic case management for workers’ compensation claims, including assessment, care coordination, and ongoing case oversight
Collaborate with injured workers, healthcare providers, employers, claims representatives, and legal partners to support treatment plans and recovery outcomes
Evaluate treatment plans and provide guidance based on clinical knowledge and case management best practices
Facilitate return to work planning and monitor progress toward recovery goals
Maintain frequent telephonic and written communication with all involved parties throughout the life of the claim
Advocate for appropriate and cost effective care while supporting positive health outcomes
Maintain accurate, timely, and compliant documentation of all case activity
Identify barriers to recovery and implement strategies to improve outcomes
Ensure compliance with regulatory requirements, company standards, and HIPAA guidelines
Manage assigned caseload independently, prioritizing work and adjusting plans as needed

Requirements

What you’ll need

Strong understanding of workers’ compensation processes
Case management practices and return to work coordination
Ability to manage a high volume caseload in a structured, metrics driven environment
Strong communication skills with the ability to navigate complex and sensitive conversations
Proficiency with Microsoft Office
Ability to work effectively in a remote setting using multiple systems and screens
Demonstrated ability to work independently while maintaining productivity and quality standards
Strong organizational skills and ability to manage competing priorities
Positive, adaptable mindset with the ability to work effectively in a fast paced environment
Bilingual (Spanish speaking) skills are highly beneficial
Active Registered Nurse (RN) license required
One of the following required: CCM, CDMS, COHN, or CRRN
Associate or bachelor’s degree in nursing or a related clinical field

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementworkers' compensation processesreturn to work coordinationclinical knowledgedocumentationMicrosoft Officemetrics driven environmentbilingual (Spanish speaking)independent productivityorganizational skills

Soft Skills

strong communication skillsability to navigate complex conversationsadaptable mindsetability to manage competing prioritiespositive mindsetability to work effectively in a remote settingstrong organizational skillsability to work independentlyability to prioritize workability to adjust plans as needed

Certifications

Registered Nurse (RN) licenseCCMCDMSCOHNCRRN