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Senior Account Manager, Commercial Lines
AcrisureSenior Account Manager at Acrisure managing insurance coverage for large commercial accounts in Gatesville, TX. Responsibilities include client relationship development and policy management.
About the role
Key responsibilities & impact- Identify and recommend additional lines of coverage or enhancements in coordination with the sales and placement teams
- Prepare proposal of coverage options to sales team for presentation
- Prepare premium finance contracts and company financing as needed
- Prepare loss history: Request loss runs from companies and complete loss summary as needed
- Maintain Certificate of Insurance List and create master template for COI’s
- Policy Checking - check policies against Proposal/Application in Management System for accuracy and complete checklist
- Update as needed making any necessary changes
- Review company audits for accuracy, invoice and follow up on additional premiums as required (refer to workflows/procedures)
- Process policy changes and/or endorsements to carriers/customers
- Maintain effective communication to internal team to ensure successful marketing and submissions process through policy binding
- Assist in the cross-sell and rounding out of accounts
- Develop and maintain client relationships
- Consulting with clients regarding their total cost of risk
- Provide solutions and Acrisure service recommendations to clients to address their business and insurance needs
- Maintain complete and accurate client and policy information in agency management system(s)
- Perform other duties as required and/or assigned
Requirements
What you’ll need- Ability to effectively communicate in both verbal and written formats, externally and internally
- Ability to read and interpret documents such as insurance policies, contractual insurance requirements, agency workflows and procedures, marketing and submission reports and any other documents required for this position
- Ability to author routine reports and correspondence
- Fluent ability with Microsoft Outlook, Word and Excel, proficient and accurate keyboarding
- Ability to anticipate and solve practical problems or resolve issues
- Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Strong attention to detail and good proofreading skills
- Excellent skills in reliability, initiative, and stress tolerance
- Ability to perform in a professional appearance and manner
- Ability to use good judgment and foresight
- High school diploma or equivalent
- Valid Property & Casualty Insurance License required
- Minimum 7 years of experience in Property & Casualty Insurance, preferably in a similar role supporting large commercial accounts, with at least 3 years in agency roles preferred
- Applied Epic experience preferred
Benefits
Comp & perks- Comprehensive medical insurance, dental insurance, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
policy checkingpremium finance contractsloss history analysisclient relationship managementinsurance policy interpretationreport writingproblem solvingattention to detailanalytical skillsagency workflows
Soft Skills
effective communicationreliabilityinitiativestress tolerancemoral charactertactfairnessgood judgmentadaptabilityprofessionalism
Certifications
Property & Casualty Insurance License