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About the role
Key responsibilities & impact- Maintain overall responsibility for client relationship management
- Manage the account service team
- Assist Health Insurance Fund (Fund) division
- Support JHIF members and their employees focusing on overall day-to-day needs
- Assistance with COBRA and Direct Bill programs within JHIF entities
- Review Medicare member eligibility and oversee transition into the Medicare population
- Assist with consulting services to clients by conducting client meetings and presentations
- Speak to employers/employees effectively during open enrollment meetings
- Collect pertinent data, establish facts and draw valid conclusions to assist members in rectifying claims issues
- Apply effective management and marketing techniques
- Build knowledge and skills to keep pace with market trends
- Strong organizational and management skills
- Familiarization with computer systems of all carriers for reference
- Coordinate and manage the renewal and RFP process for clients
Requirements
What you’ll need- 5+ years of experience in large market employee benefits
- NJ Life and Health License
- HS Diploma or equivalent required, Bachelor's Degree preferred
- Strong communication skills, both written and verbal
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client relationship managementaccount service managementCOBRA programsDirect Bill programsMedicare member eligibilitydata collectionclaims issue resolutionmanagement techniquesmarketing techniquesRFP process management
Soft Skills
strong organizational skillsstrong management skillsstrong communication skillseffective presentation skillsinterpersonal skills
Certifications
NJ Life and Health License