Licensed Insurance Professional

Acrisure

. Primary day-to-day contact for all service needs for both external and internal customers .

Posted 5/13/2026full-timeGrand Rapids • Missouri, Ohio, Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Primary day-to-day contact for all service needs for both external and internal customers
Accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses
Requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery
Strategizing placement approaches for complex accounts
Evaluation of large deductible programs, captives, and layered insurance towers to deliver optimal risk transfer solutions
Requires independent decision-making, strong analytical and negotiation skills, and close collaboration with Client Advisors, Account Service Teams, and carrier partners

Requirements

What you’ll need

2+ years of relevant insurance experience required
An emphasis on mid-to-large commercial account placements preferred
Must currently hold a Property & Casualty license in the state where you reside
Pursuit of a professional designation – CRM, CISR, CIC, AAI, ARM, CPCU – preferred
Experience with a broker/agent, including marketing large middle market accounts to carriers; excellent knowledge of the markets
Excellent phone etiquette, written and verbal communication skills
Able to work with minimum supervision; able to accept directions on given assignments
Proficient with MS Office products, including a high knowledge of Excel and Word
Strong organizational skills and ability to handle multiple tasks and prioritize work
Demonstrated flexibility and adaptability to changing priorities and deadlines
Strong attention to detail to ensure document accuracy
Able to work effectively in a team environment with strong customer service skills

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance processingrisk transfer solutionsanalytical skillsnegotiation skillsclient services coordinationlarge deductible programs evaluationcaptives evaluationlayered insurance towers evaluationcommercial account placementsbroker/agent experience

Soft Skills

customer experience deliveryindependent decision-makingcollaborationphone etiquettewritten communicationverbal communicationorganizational skillsflexibilityadaptabilityattention to detail

Certifications

Property & Casualty licenseCRMCISRCICAAIARMCPCU