Senior Account Manager

Acrisure

. Manage high-value or complex accounts, often involving more intricate problem-solving end negotiations .

Posted 4/28/2026full-timeCalifornia, Hawaii, Nevada, Oregon, Washington • 🇺🇸 United StatesSenior💰 $85,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Manage high-value or complex accounts, often involving more intricate problem-solving end negotiations
Collaborate with the client advisor to review exposures and insurance programs for assigned clients
Determine if carrier is the best fit for the client while considering coverage, protection, and cost
Collaborate with client advisors to market, quote, and prepare the proposal for the client
Provide day-to-day service, anticipate customer’s needs, and respond to client issues/questions in a timely manner
Manages initial report of claims, and following up to ensure that the claim is properly progressing
Monitor carrier activities to make sure that they are fulfilling their responsibilities to the customer
Develops and executes strategic account plans to drive client growth and retention
Attempt to round-out each customer’s insurance portfolio including, the solicitation of additional commercial and personal lines insurance where applicable
Maintain customer records in accordance with procedures
Keep customers up to date on “pending changes” in the insurance world that may impact their insurance coverage
Assist or complete other tasks as directed by platform management

Requirements

What you’ll need

Active Property & Casualty License Required
Strong organizational skills- the ability to discern priority and initiative
Computer skills, specifically Microsoft Word, Outlook, and Excel
Excellent verbal and written communication skills as well as strong people skills
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
Applied Systems / EPIC experience is a plus
Know and apply principles of insurance to everyday situations

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementproblem-solvingnegotiationinsurance program reviewclaims managementstrategic account planningmathematical skillsinsurance principles

Soft Skills

organizational skillscommunication skillspeople skillsinitiativecustomer service

Certifications

Property & Casualty License