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About the role
Key responsibilities & impact- Support the administration and optimization of core tools including Salesforce, and others across the stack such as HubSpot, Gong, Dialpad, SPIFF, Kubaru, and Genesys
- Serve as the primary liaison between sales leadership and technology platform owners to ensure data is flowing correctly across systems
- Conduct routine data audits to validate marketing campaign data integrity and identify discrepancies before they become problems
- Identify known platform issues, research solutions, and work cross-functionally to prioritize and resolve them
- Create, manage, and communicate the status of technology tickets with the appropriate org partners, keeping stakeholders informed throughout
- Translate business needs from sales leaders into clear, actionable technical requirements for our operations and technology partners
- Manage Sales Feedback and next steps with third party vendors and technology partners during UAT, Pilot Programs and post roll out adoption
- Monitor platform performance across our sales tech stack and proactively flag anything that could impact pipeline, reporting, or rep productivity
Requirements
What you’ll need- Bachelor’s degree in Business, Analytics, Finance, Economics, Information Systems, or a related field (or equivalent practical experience)
- 5+ years of experience supporting revenue operations or sales leaders with technical solutions / program management
- Hands-on experience with Salesforce, including reporting and dashboards (required)
- Strong proficiency in Excel required (e.g., pivot tables, lookups, basic formulas)
- Understanding of how data enables sales and revenue concepts (pipeline, forecasting, trends, etc.)
- Familiarity with tools such as HubSpot, Gong, Dialpad, SPIFF, Kubaru, or Genesys is a strong differentiator, though we don't expect mastery of every platform on day one.
Benefits
Comp & perks- Comprehensive medical insurance, dental insurance, and vision insurance;
- life and disability insurance;
- fertility benefits;
- wellness resources;
- and paid sick time.
- Generous paid time off and holidays;
- Employee Assistance Program (EAP);
- and a complimentary Calm app subscription.
- Immediate vesting in a 401(k) plan;
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options;
- commuter benefits;
- and employee discount programs.
- Paid maternity leave and paid paternity leave (including for adoptive parents);
- legal plan options;
- and pet insurance coverage.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceExceldata auditsreportingdashboardsdata integritytechnical requirementsprogram managementpipelineforecasting
Soft Skills
communicationcollaborationproblem-solvingstakeholder managementcross-functional teamworkdata analysisorganizational skillsliaisonadaptabilityattention to detail
