Acrisure

Benefits Account Manager – Public Entity

Acrisure

full-time

Posted on:

Location Type: Hybrid

Location: Belleville • New Jersey • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $55,000 - $62,000 per year

About the role

  • Establish, develop, and sustain professional relations with internal staff, carriers, and clients.
  • Assist Account Manager with assigned book of business as it relates to pre-renewal marketing and analysis, renewal administration and ongoing communication.
  • Respond to client questions and issues while maintaining appropriate client files.
  • Manage enrollment and educational material under the direction of the Account Manager.
  • Manage Retiree medical and COBRA notifications when assigned.
  • Investigate and resolve eligibility file issues, research and resolve file discrepancies reported by carriers.
  • Provide timely updates to client and carrier requests.
  • Provide policy interpretation and clarify procedures to HR and Department management per the contracts issued by the carriers.
  • Assist in annual benefits open enrollment including plan design changes and testing; conduct open enrollment presentations when needed.
  • Assist in identifying inefficiencies and areas in need of improvement.
  • Ensure all post renewal activities are completed timely (Cobra, SBC’s, Epic, review of first renewal billing and census).
  • Oversee preparation, development and release, of assigned account RFP’s.
  • Release all renewal marketing timely to respective Carrier’s/TPA’s.
  • Track marketing responses and follow up based on delivery date.
  • Review all proposals confirming responses match the requested products requested.
  • Spreadsheet client financials for review with the Account Manager.
  • Perform other duties when necessary to support assigned Account Manager.
  • Comply with government and state regulations and plan provisions to ensure compliance with annual notices and plan provisions are communicated accurately.

Requirements

  • 2-5 years of experience working in employee health benefits or insurance benefit information.
  • Work effectively and efficiently within strict deadlines as part of a team.
  • Strong organization and time management skills.
  • Ability to self-manage in a fast-paced environment and to troubleshoot issues as they arise.
  • Strong knowledge of Excel and experience navigating online systems.
  • Excellent interpersonal, analytical, and written communication skills.
  • Experience working in a strong customer-service-focused environment within human resources, personnel benefit staff.
  • Knowledge in Medical, Pharmacy, Dental and Vision benefits is strongly preferred.
  • Experience in developing educational and training materials for open enrollment meetings.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee health benefitsinsurance benefit informationExcelpolicy interpretationplan design changesRFP preparationCOBRA notificationseligibility file resolutionopen enrollment presentationsfinancial spreadsheet management
Soft Skills
organizationtime managementself-managementtroubleshootinginterpersonal skillsanalytical skillswritten communicationcustomer serviceteam collaborationefficiency