Alternative Risk Funding Specialist

Acrisure

. Serve as a trusted point of contact for clients, both brokers and groups, providing exceptional customer service and timely submission of claims and reporting.

Posted 4/7/2026full-timeCranbury • New Jersey, New York, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a trusted point of contact for clients, both brokers and groups, providing exceptional customer service and timely submission of claims and reporting.
Support Account Executives in managing client relationships and ongoing service needs.
Manage the stop-loss work center queue.
Work with the Wholesure Specialty Placement accounting team to ensure timely payment of premium for all clients.
Ensure broker commissions are paid timely.
Liaise with insurance carriers, vendors, and TPAs to ensure issue resolution.
Maintain accurate client records, documentation, and claim and reporting tracking within agency management.
Analyze data and provide insights.
Identify opportunities to improve service processes and enhance the overall client experience.
Build strong, long-term client, carrier, and TPA relationships through responsiveness, professionalism, and attention to detail.

Requirements

What you’ll need

2+ years of experience in stop loss insurance, claims administration, MGU, carrier, or TPA environment
Working knowledge of specific and aggregate stop loss coverage and policy provisions
Experience coordinating with TPAs, carriers, and broker partners
Exceptional customer service and communication skills, both written and verbal.
High attention to detail with strong organizational and time-management abilities.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Proficiency with benefits administration systems, carrier portals, and CRM tools.

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

stop loss insuranceclaims administrationspecific stop loss coverageaggregate stop loss coveragepolicy provisionsdata analysis

Soft Skills

customer servicecommunication skillsattention to detailorganizational skillstime-management skillsresponsivenessprofessionalism