Acrisure

Alternative Risk Funding Specialist

Acrisure

full-time

Posted on:

Location Type: Hybrid

Location: Cranbury • New Jersey • New York • United States

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Salary

💰 $90,000 - $100,000 per year

About the role

  • Serve as a trusted point of contact for clients, both brokers and groups, providing exceptional customer service and timely submission of claims and reporting.
  • Support Account Executives in managing client relationships and ongoing service needs.
  • Manage the stop-loss work center queue.
  • Work with the Wholesure Specialty Placement accounting team to ensure timely payment of premium for all clients.
  • Ensure broker commissions are paid timely.
  • Liaise with insurance carriers, vendors, and TPAs to ensure issue resolution.
  • Maintain accurate client records, documentation, and claim and reporting tracking within agency management.
  • Analyze data and provide insights.
  • Identify opportunities to improve service processes and enhance the overall client experience.
  • Build strong, long-term client, carrier, and TPA relationships through responsiveness, professionalism, and attention to detail.

Requirements

  • 2+ years of experience in stop loss insurance, claims administration, MGU, carrier, or TPA environment
  • Working knowledge of specific and aggregate stop loss coverage and policy provisions
  • Experience coordinating with TPAs, carriers, and broker partners
  • Exceptional customer service and communication skills, both written and verbal.
  • High attention to detail with strong organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Proficiency with benefits administration systems, carrier portals, and CRM tools.
Benefits
  • Comprehensive medical insurance, dental insurance, and vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave and paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
stop loss insuranceclaims administrationspecific stop loss coverageaggregate stop loss coveragepolicy provisionsdata analysis
Soft Skills
customer servicecommunication skillsattention to detailorganizational skillstime-management skillsresponsivenessprofessionalism