Inbound Sales Specialist
Acrisure
full-time
Posted on:
Location Type: Hybrid
Location: Janesville • Wisconsin • United States
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About the role
- Respond to inbound customer inquiries regarding insurance products and services
- Assist customers in understanding available coverage options and guide them through the enrollment process
- Provide a positive and professional customer experience during all interactions
- Maintain accurate records of customer conversations and updates within internal systems
- Support team members with administrative tasks and customer follow up as needed
- Learn company products, processes, and compliance requirements related to the insurance industry
- Collaborate with team members to ensure customers receive timely and helpful support
- Contribute to a positive team environment focused on service, learning, and continuous improvement
Requirements
- Strong communication and interpersonal skills
- Customer service mindset with a willingness to help others
- Ability to work effectively in a team oriented environment
- Strong attention to detail and organizational skills
- Comfort using computer systems and learning new software tools
- Ability to manage multiple tasks in a fast paced environment
- Previous customer service, sales, or insurance experience is helpful but not required
- High school diploma or equivalent required
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsinterpersonal skillscustomer service mindsetattention to detailorganizational skillsteamworkability to manage multiple taskswillingness to help others
Certifications
high school diplomaequivalent