Acrisure

Associate Account Manager

Acrisure

full-time

Posted on:

Location Type: Hybrid

Location: Dover • New Jersey • 🇺🇸 United States

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Salary

💰 $26 - $30 per hour

Job Level

JuniorMid-Level

About the role

  • Perform daily service on assigned tasks by Producers and/or Account Executives
  • Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence
  • Respond to client inquiries, incoming mail, and company request needs on a timely basis
  • Supports and informs coverage plans as necessary
  • Insurance marketing and sales
  • Collect renewal data on assigned accounts
  • Claims support
  • Review new/renewal policies and endorsements to ensure items were received as ordered
  • Maintain accuracy of client data in agency management system (Applied Systems / EPIC)
  • Document all activities in agency management system (Applied Systems / EPIC)
  • Understand and utilize upload, download and interface technology
  • Assist other agency departments in securing and/or providing information necessary to issue appropriate policies in their department for which we have a mutual client
  • Keep Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management
  • Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance
  • Maintain knowledge of current underwriting requirements of contracted insurance carriers
  • Maintain knowledge of policy provisions and any changes in these provisions
  • Complete other functions and assignments as assigned including back-up duties.

Requirements

  • Active Property & Casualty Producer License or ability to obtain one within 60 days of hire date
  • Strong organizational skills- ability to prioritize and be proactive
  • Computer skills, specifically Microsoft Word, Outlook and Excel
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
  • Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
  • Applied Systems / EPIC experience a plus
  • High School diploma required, Associate Degree or higher preferred
  • CPCU or special training course completion a plus.
Benefits
  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option
  • Opportunities for Growth
  • Parental Leave
  • Generous time away

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
insurance marketingclaims supportaccount transactionspolicy provisionsmathematical skillsreasoning skillsdata accuracypolicy endorsementsclient data managementunderwriting requirements
Soft skills
organizational skillsproactiveproblem-solvingcommunicationtime managementattention to detailclient servicecollaborationadaptabilitysensitivity to potential problems
Certifications
Property & Casualty Producer LicenseCPCUAssociate DegreeHigh School diploma