Senior Employee Relations Specialist
Acrisure
full-time
Posted on:
Location Type: Office
Location: Grand Rapids • Iowa, Missouri, South Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Conduct thorough, effective, and impartial investigations in response to complex and sensitive employee related issues, complaints, and grievances.
- Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
- Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders throughout the process.
- Utilize effective interviewing and documentation strategies & techniques.
- Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
- Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations.
- Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements.
- Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employee relations.
Requirements
- Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
- Experience preparing effective written reports with summaries of findings and appropriate recommendations.
- Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
- Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
- Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
- Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
- Experience in developing and/or delivering training material and/or programs related to employee relations and compliance.
- Proven ability to think strategically and effectively work across a complex, matrixed organization.
- Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investigative techniquesreport writingdata synthesisperformance feedbackcorrective action planningemployee relations trainingcompliance trainingconfidentiality managementdata retention policiesemployment law knowledge
Soft skills
conflict resolutionmediationanalytical thinkingproblem-solvinginterpersonal communicationtime managementorganizational skillsstrategic thinkingintegrityobjectivity