Growth Director
Apex Service Partners
Supervisor – Growth, Transportation – Fleet
Acrisure
full-time
Posted on:
Location Type: Office
Location: Grand Rapids • Missouri, Ohio, South Dakota, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide day-to-day coaching and guidance to team members to support performance, growth goals, and skill development
- Assist with onboarding, ongoing training, and contributing to a high-performance culture in coordination with the Growth Manager
- Help implement LOB-specific growth strategies by coordinating team efforts, tracking performance metrics, and escalating issues or opportunities to the Manager as needed
- Support client advisors in identifying and nurturing new business opportunities
- Maintain regular touchpoints with key clients to assist in retention and identify upselling or cross-selling opportunities
- Monitor trends and competitive activity in a specific line of business, share insights with leadership, and support initiatives aimed at expanding services or market reach
- Collaborate with team members to prepare accurate and timely submission materials for new and renewing accounts, ensuring documentation is complete and aligned with operational standards
- Liaise between the Growth Manager and internal teams—sales, marketing, placement, and operations—to ensure aligned execution of strategies and streamlined communication
- Promote the use of technology and internal tools to enhance workflow efficiency, ensure adoption of best practices, and support ongoing process improvement efforts
Requirements
- Bachelor’s degree in business administration or related field is preferred
- Must currently hold an active insurance license
- Minimum of 3 years of progressive experience in the insurance and/or financial services industries
- Proven experience in managing and supporting teams, implementing process improvements, and driving operational excellence
- Experience supporting business development lifecycle
- Self-motivating and has the ability to motivate others to achieve and excel in a fast-paced, dynamic environment
- Excellent business and people decision-making skills and problem-solving abilities
- Model positive energy and handle stress in the face of challenges, deadlines, and aggressive financial commitments
- Excellent leadership and coaching ability
- Deep understanding of markets, clients, and competitors
- Adept at cultivating and growing productive, long-term customer relationships.
Benefits
- Competitive compensation
- Generous vacation policy
- Paid holidays, and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentperformance metricsprocess improvementsoperational excellenceteam managementcoachingonboardingtrainingclient retentionupselling
Soft skills
self-motivatingmotivational skillsdecision-makingproblem-solvingleadershipcoaching abilitystress managementcommunicationcollaborationrelationship building
Certifications
active insurance license