Commercial Lines Account Manager
Acrisure
Senior Account Manager, Insurance – Large Construction
Acrisure
full-time
Posted on:
Location Type: Hybrid
Location: Pensacola • Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Assists clients with making coverage changes in an automated environment supported by imaging system
- Determines if delayed or advanced billing is appropriate and invoice's accordingly
- Uses each contact with the client as an opportunity to review the whole account, round it and market
- Informs and educates clients about policy coverage, changes, exclusion and insurance coverage needs
- Provides technical support to Producer(s) to benefit clients and to reach agency's strategic business goals
- Prepares proposals in coordination with producer(s)
- Submits applications to eligible and appropriate carriers
- Obtains client signatures on applications as necessary
- Follows up to ensure timely receipt of quotations and policies
- Manages clients' needs by producing binders, certificates, policies, endorsements and other related items
- Verifies their accuracy
- Prepares summaries of insurance, schedules and proposals as needed for account review
- Remarkets renewals, contacts clients, creates renewal proposals and handles other renewal activities in coordination with the producer(s)
- Renews policies following agency standards
- Verifies each renewal's accuracy; ensures that all renewals are produced
- Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier
- Maintains and updates electronic and client activity files
- Processes incoming mail requests, responding promptly and appropriately
- Verifies accuracy of all direct billed cancellations and takes appropriate corrective action when needed
- Uses agency credit and collection policy in invoicing and pursuing prompt payments
- Processes and follows up on cancellations requests to carriers to ensure accurate and timely resolution
- Maintains agency in financial equity whenever possible
- Leaves good documentation of all contacts
- Refers current and prospective clients to Life/Benefits Department and to Personal Lines for solicitation of those lines of business
- Assists in design of or independently designs insurance plans for clients as assigned and directed by the agency management or Producer
- Assists or completes other tasks as directed by agency management or Producer
- Attends meetings with Clients at their location as necessary
- Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
- Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts
- Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance
- Interacts with others effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency
- Performs technical tasks to expedite client services.
Requirements
- Seven (7) or more years experience in a Commercial Lines Account Manager position supporting Complex, Large Construction clientele within the state of Florida required
- Applied Epic proficiency required
- CIC or CRIS designations, preferred
- Must have an active P&C 2-20 License
- Full knowledge of insurance products and usage
- Adequate knowledge of rating procedures, coverage, and industry operations to effectively manage, maintain and underwrite assigned client and prospect lists
- Full knowledge of insurance markets and reference to markets
- Ability to carry out complex tasks with concrete and abstract variables
- Excellent computer skills needed and must understand functionality
- Functional Technical Skills - has functional and technical ability to do job at high level of accomplishment
- Informing - provides information so that decisions can be made on a timely basis with accuracy
- Time Management - uses time effectively and efficiently, concentrates efforts on more important priorities
- Quantity of Output - amount of work is expected to meet goals on regular basis
- Quality of Work Output - is with few errors with little rework
- Ability to communicate fluently in English in all oral and written communications with others
- Ability to understand written and oral communication and interpret abstract information
- Must have strong critical thinking skills.
Benefits
- Competitive compensation
- Generous vacation policy, paid holidays, and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Applied Epic proficiencyinsurance products knowledgerating procedures knowledgecoverage knowledgeinsurance markets knowledgeunderwriting skillstechnical supportproposal preparationaccount managementpolicy renewal management
Soft skills
time managementcritical thinkingcommunication skillsworkflow managementclient relationship managementorganizational skillsproblem-solvingattention to detailinterpersonal skillsinforming
Certifications
P&C 2-20 LicenseCIC designationCRIS designation
