Customer Service Representative

ACE Home Services

Seasonal Customer Service Representative at ACE Home Services handling inbound and outbound customer calls. Assisting with maintenance visits and customer service inquiries.

Posted 6/24/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Take inbound calls from new and existing customers and create lifelong ACE customers
Make outbound calls to membership customers to schedule maintenance visits
Communicate promotions, sales opportunities, and cross‑sell options
Enter and update sensitive customer information accurately
Provide general inbound customer service and support

Requirements

What you’ll need

Previous customer service experience, especially inbound and outbound call handling
Previous customer service experience in a trades environment (strongly preferred)
Service Titan experience preferred
Strong attention to detail and ability to multitask
A team‑first mindset with honesty, integrity, and a positive attitude

Benefits

Comp & perks

Medical, Prescription, Dental & Vision Insurance (FT eligibility)
Disability & Term Life Insurance
401(k) with company match
Paid Holidays & PTO
Ongoing training, development, and real growth opportunities
A stable, locally operated company with a family‑style culture
Flexible, hybrid/remote schedule!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailmultitaskingteam-first mindsethonestyintegritypositive attitude