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About the role
Key responsibilities & impact- Analyse complex business domains and existing ("As-Is") business processes within public sector organizations, identifying gaps and opportunities for improvement.
- Engage with business stakeholders and subject matter experts to understand operational procedures, regulatory requirements, and organizational needs.
- Study and interpret legislation, regulatory frameworks, and administrative procedures, translating them into clear business and functional requirements.
- Design future-state ("To-Be") business processes with a focus on digital transformation, interoperability, and end-to-end service delivery.
- Produce high-quality business analysis deliverables, including process maps, business requirements, use cases, user stories, functional specifications, and gap analyses.
- Collaborate closely with solution architects, developers, and external technology partners to ensure business requirements are technically feasible and successfully implemented.
- Support workshops & stakeholder interviews.
- Contribute to the successful delivery of large-scale transformation projects following established methodologies and best practices.
Requirements
What you’ll need- 3-5+ years of experience as a Business Analyst, ideally in **Public Sector** or large-scale digital transformation projects.
- Previous involvement in projects for public organizations or government entities is considered essential.
- Ability and willingness to study legislation, regulatory frameworks, and administrative procedures, translating them into business solutions.
- Strong analytical mindset and the ability to understand complex business processes and regulatory environments.
- Excellent stakeholder management and communication skills, with the ability to work effectively across business and technical teams.
- Experience creating process models, business documentation, user stories, use cases, and functional specifications.
- Familiarity with interoperability concepts, system integration, and end-to-end business process analysis will be considered a strong asset.
- Bachelor's or Master's degree in Business Administration, Information Systems, Engineering, Law, Finance, Public Administration, or a related field.**
Benefits
Comp & perks- Competitive compensation aligned with your experience and skills;
- Annual bonus scheme linked to company performance;
- Private medical, dental, and life insurance coverage;
- Ongoing professional development through training and certifications;
- Structured mentoring to support your growth and advancement.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Process AnalysisGap AnalysisUse CasesUser StoriesFunctional SpecificationsProcess MapsRegulatory FrameworksInteroperability ConceptsSystem IntegrationBusiness Documentation
Soft Skills
Analytical MindsetCommunication SkillsCollaborationStakeholder EngagementProblem-Solving
