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Business Analyst – Customer Experience
AccentureBusiness Analyst supporting projects utilizing advanced analytics and AI tools at Accenture. Involvement in data analysis, report creation, and collaboration across multidisciplinary teams.
About the role
Key responsibilities & impact- Support projects using advanced analytics and AI tools
- Gather, organize, and analyze data (processes, requirements, metrics, or operational information)
- Support understanding of client needs and translate them into analyses, reports, or inputs for the solution
- Prepare supporting materials such as presentations, executive reports, or process documentation
- Assist in building and evolving project reports and performance indicators
- Work with multidisciplinary teams (business, data, technology, and design)
- Support project lifecycle activities, such as requirements elicitation, testing, issue tracking, change management, and deliveries
- Apply methodologies (e.g., agile practices, requirements analysis, change management)
Requirements
What you’ll need- Support projects using advanced analytics and AI tools
- Gather, organize, and analyze data (processes, requirements, metrics, or operational information)
- Support understanding of client needs and translate them into analyses, reports, or inputs
- Prepare supporting materials such as presentations, executive reports, or process documentation
- Assist in building and evolving project reports and performance indicators
- Work with multidisciplinary teams
- Support project lifecycle activities, such as requirements elicitation, testing, issue tracking, change management, and deliveries
- Apply methodologies (e.g., agile practices, requirements analysis, change management)
Benefits
Comp & perks- Health insurance – 100% company-paid (employee and dependents)
- Dental care
- Meal or food allowance with no employee contribution
- Life insurance
- Private pension plan
- Wellhub*
- Employee stock purchase option at a discount
- Pharmacy discounts*
- Childcare assistance*
- Partnership with language schools*
- Extended maternity and paternity leave
- Performance-based bonus (PPR)*
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
advanced analyticsAI toolsdata analysisrequirements elicitationtestingissue trackingchange managementagile practicesrequirements analysisperformance indicators
Soft Skills
client needs understandingcommunicationcollaborationorganizationpresentation skillsreport writingproblem-solvingmultidisciplinary teamworkadaptabilityattention to detail