Customer Service Assistant – Reserved for Candidates with Disabilities

Accenture

Customer Support Assistant handling client inquiries via chat, phone, and WhatsApp. Providing efficient support and maintaining system records for ongoing processes.

Posted 5/14/2026part-timeBarueri • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Respond to customers via chat, phone, and WhatsApp;
Provide inbound customer support, answering questions and offering assistance;
Provide clear updates on the status of ongoing processes;
Request, follow up on, and track required documents;
Record interactions and keep customer records updated in the system.

Requirements

What you’ll need

High school diploma (complete)
Experience in customer service
Strong written communication skills
Experience with real estate customer service is a plus.

Benefits

Comp & perks

Medical insurance — 100% subsidized by the company (employee and dependents)
Dental insurance
Meal or food voucher with no payroll deduction
Life insurance
Private pension plan
Wellhub (formerly Gympass)
Option to purchase company shares at a discount
Pharmacy discount*
Childcare assistance*
Partnership with a language school*
Extended maternity and paternity leave
PPR (annual performance/profit-sharing bonus)*

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong written communication skills

Certifications

high school diploma