Accenture

Collections Specialist, German

Accenture

full-time

Posted on:

Location Type: Hybrid

Location: Warsaw • Poland

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Job Level

Junior

About the role

  • Execute industry-leading collections strategies for business-to-business (B2B) Clients, ensuring timely and efficient recovery of outstanding receivables.
  • Establish and sustain strong, collaborative relationships with Clients to foster trust, loyalty, and long-term business engagement.
  • Address and resolve customer inquiries with efficiency and professionalism, ensuring prompt and accurate responses to maintain high service standards.
  • Consistently adhere to service level agreements (SLAs) and key performance indicators (KPIs) through disciplined execution and performance tracking.

Requirements

  • Knowledge of English (min. C1 level) and German (min. B2 level) language.
  • At least 1 year of experience in Credit, Collections, Accounts Receivable operations.
  • Full time availability (8 hours from Monday to Friday).
  • Strong communication and interpersonal skills essential for contacting clients email and phone in a B2B (Business-to-Business) setting.
  • Knowledge of Microsoft Office, and experience in Microsoft Excel.
  • Strong attention to detail and analytical skills.
  • Effective time management and task prioritization.
Benefits
  • Flexible hybrid mode of work with occasional in-office presence required for client meetings.
  • Full-time employment contract.
  • Modern office located in Warsaw city center.
  • Using foreign language and new technology solutions daily, cooperating with various global Clients.
  • Individual support of a People Lead and a specific path of professional development.
  • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
  • Employee Assistance Program - legal, financial, and psychological consultations.
  • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
  • Paid employee referral program.
  • Private medical care, life insurance.
  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Credit operationsCollectionsAccounts ReceivableAnalytical skillsAttention to detailTime managementTask prioritization
Soft Skills
Communication skillsInterpersonal skillsProfessionalismRelationship buildingEfficiency