Business Analyst – Microsoft Power Platforms

Accenture Federal Services

Business Analyst providing ongoing support for Power Platform users in federal agencies. Collaborating to enhance technology use in defense and public safety sectors.

Posted 4/15/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $64,000 - $124,200 per yearWebsite

About the role

Key responsibilities & impact

Provide access to M365 seeded Power Apps, Power Automate, and Power BI entitlements
Support requests for additional licenses outside of seeded M365 entitlements, such as Dynamics 365
Provide Helpdesk and Tier 2/Tier 3 support for questions related to access, capability, and other platform support requests
Curate knowledge articles and FAQs doc
Maintain license inventory and CoE
Maintain service request catalog in DAYS (update, add, remove entries)

Requirements

What you’ll need

Familiar with Microsoft Power Platform > Power Apps, Model-driven, Canvas App, Dynamics, etc.
Excellent troubleshooting and communication skills and attention to detail
US – Citizen

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Power AppsPower AutomatePower BIDynamics 365troubleshootinglicense inventory managementservice request catalog management

Soft Skills

communicationattention to detail