Project Manager

• Lead a team of approximately 10 or more Project Managers and Scrum Masters to ensure the successful delivery of complex, multi-phase customer implementations.
• Drive program management strategy in alignment with company vision and objectives.
• Oversee the end-to-end delivery of regional, large-scale programs across diverse client portfolios, ensuring adherence to quality standards, timelines, and budget constraints.
• Build and maintain strong relationships with key stakeholders, including clients, executive leadership, and cross-functional teams, to ensure successful program delivery and customer satisfaction.
• Represent the Customer Delivery team in customer-facing forums such as Quarterly Business Reviews (QBRs), Steering Committee meetings, and Executive Status Updates.
• Work closely with the VP of Program Management to implement and refine project management methodologies, tools, and governance frameworks to enhance delivery efficiency.
• Proactively identify, assess, and mitigate risks across your regional portfolio, ensuring timely resolution of issues.
• Monitor project health, resource utilization, and financial performance of your regional portfolio; provide regular updates to senior leadership.

Senior Manager – Project Management

Research Project Manager

Specialist – Project Management