Project Manager – Commercial Governance and Process Excellence

ABRIGHT

Project Manager managing commercial governance and process excellence for Wallenius Wilhelmsen's commercial transformation. Aligning sales strategy, CRM transformation, and governance across the organization.

Posted 5/18/2026full-timeOslo • 🇳🇴 NorwayMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and own the end-to-end sales and customer management process blueprint
Define and implement standards and templates for governance and process development
Lead development of RACI models and cross-functional governance structures
Act as a coordination point across Sales, CRM, and Commercial Strategy stakeholders
Identify gaps, inefficiencies, and improvement opportunities across processes

Requirements

What you’ll need

5+ years of professional experience
Management consulting experience with a focus on commercial transformation and process design
Experience in developing governance frameworks and RACI models
Strong understanding of sales operating models and customer segmentation
Proven ability to manage multiple initiatives effectively
Strong analytical and problem-solving skills
Experience establishing KPIs and process performance metrics
Knowledge of continuous improvement methodologies such as Lean or Six Sigma is a strong advantage

Benefits

Comp & perks

Health insurance
Flexible working hours
Well-being programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

governance frameworksRACI modelssales operating modelscustomer segmentationKPI establishmentprocess performance metricscontinuous improvement methodologiesLeanSix Sigma

Soft Skills

analytical skillsproblem-solving skillsproject managementcoordinationstakeholder management