abat

SAP Consultant — Customer Experience & Service (CX)

abat

full-time

Posted on:

Location Type: Hybrid

Location: Oberhausen • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Support customers in the implementation and optimization of SAP CX and Service solutions
  • Work closely with interdisciplinary teams to develop tailored solutions
  • Implement SAP systems and SAP solutions at client sites
  • Work in teams of two to forty people alongside colleagues and clients
  • Define and implement requirements directly in the client's system
  • Specify necessary developments on site
  • Coordinate functional and organizational matters with clients, developers and technicians
  • Onboard and mentor junior consultants in the team on the relevant topics

Requirements

  • Fluent German and good command of English
  • Willingness to travel to support client projects on site
  • Passion for sales and service processes and for taking on new challenges
  • Excellent team skills and self-initiative
  • Preferably experience in manufacturing companies, automotive OEMs or suppliers, or logistics companies
  • At least 3 years of professional experience in the SAP environment
  • Specialist in one or two of the following solutions: SAP Sales Cloud / SAP Service Cloud / SAP Field Service Management / SAP S/4HANA (Sales / Service / Asset Management) / SAP CRM / SAP CS / SAP PM/EAM
  • Knowledge of the latest developments in SAP CX solutions and SAP S/4HANA
  • Analytical/abstract thinking to understand and solve requirements
  • Ability to stay calm during peak project phases and a high level of commitment
Benefits
  • Company car — also available for private use, configurable to your preferences
  • Subsidized training and development opportunities, both internal and external
  • Variety of topics — exciting national and international projects, diverse products & services
  • Freedom to pursue your ideas and support in bringing them to life
  • Annual strategy meeting to plan your professional development
  • Flat hierarchies and working according to New Work principles
  • Company credit card
  • Weekly internal newsletter and monthly 'abat-TV' with numbers, data and facts
  • Multi-day welcome event (new@abat)
  • Employee referral bonus
  • Contribution to company pension scheme
  • Company laptop and mobile phone — also for private use
  • Mobile working (e.g., from home office) and flexible choice of residence
  • Flexible working hours
  • Regular team events
  • Internal team for booking business travel and training and for processing travel expenses
  • JobRad® and HanseFit/Wellpass

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP CXSAP Service solutionsSAP Sales CloudSAP Service CloudSAP Field Service ManagementSAP S/4HANASAP CRMSAP CSSAP PMSAP EAM
Soft skills
team skillsself-initiativeanalytical thinkingabstract thinkingcalm under pressurecommitment