Platform Manager, Network Services

AARP

Platform Manager overseeing development and implementation of network services for AARP. Leading platform strategy and collaboration with teams to ensure alignment with business needs and technology standards.

Posted 7/27/2026full-timeWashington, DC • District of Columbia, Washington • 🇺🇸 United StatesSeniorLead💰 $162,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in platform strategy, development, and lifecycle management, with a strong focus on network operations and engineering. Proven ability to lead teams using Agile methodologies while driving data-driven decisions to enhance business outcomes.

Highest-signal resume keywords

Network Operations ManagementAgile Methodologies (Scrum/Kanban)Network Architecture and DesignTeam Leadership and MentoringData-Driven Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network EngineeringNOC MonitoringIncident ResponseData Center OperationsWAN, LAN, VLAN, Wireless, SDWAN, VPNLoad BalancingNetwork Security (Firewalls, DDoS)Market AnalysisCost Optimization StrategiesTechnical Team Management

Soft Skills

MentoringStakeholder EngagementNegotiationCollaborationCommunication

Tools & Technologies

AWS Private LinkTelecommunications EquipmentIT Service Management Tools

Industry Keywords

Platform StrategyHuman Centered DesignPerformance MeasurementSupplier Relationship ManagementHigh-Volume, Low-Latency Environments

Tech Stack

Tools & technologies

AWSFirewallsITSM

About the role

Key responsibilities & impact

Drives the platform strategy and the development of new features and experiences.
Owns the platform lifecycle including ideation, strategic planning, tactical initiatives, platform roadmap, platform development, and ongoing implementation and support. Ensures growth on established metrics.
Leads, manages, and mentors the platform team to design, deliver, measure, and improve business outcomes using an agile approach.
Facilitates input from internal stakeholders and other platforms and capability teams and negotiates timing, minimum viable product, and tradeoffs amongst them.
Prioritizes the team’s backlog.
Cultivates deep understanding of consumers/members/employees through human centered design including assessing needs, identifying pain points and/or barriers, ideating value proposition and solutions, and assisting in estimating demand.
Conducts data driven analysis and analyzes performance to drive platform decisions that deliver business value.
Develops technical knowledge and expertise related to domain area systems, solutions, services, and applications.

Requirements

What you’ll need

Bachelor’s degree or equivalent in Information Technology, Networks, Engineering, or related field.
10+ years of network operations and engineering experience, including carrier and network circuits (point-to-point, DIA, AWS Private Link).
Experience managing supplier relationships with telecommunications carriers and network equipment vendors.
Experience managing technical teams using IT service management and Agile methodologies (Scrum/Kanban).
Strong knowledge of NOC monitoring, incident response, and data center operations.
Deep understanding of network architecture and design across WAN, LAN, VLAN, wireless, SDWAN, VPN, load balancing, and network security (firewalls, DDoS, etc).
Proven ability to mentor teams, manage performance, and grow engineering/delivery talent.
Experience with market analysis, cost optimization strategies, and supporting high-volume, low-latency network environments across diverse systems and devices.

Benefits

Comp & perks

401(k)
100% company-funded pension plan
health, dental, and vision plans
life insurance
paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
performance-based and peer-based recognition
tuition reimbursement