Inside Sales Manager, Insurance

AAA Northeast

Inside Sales Insurance Sales Manager leading AAA Northeast’s insurance sales team. Driving sales performance, coaching agents, and ensuring compliant quoting, binding, and customer service.

Posted 8/8/2026full-timeProvidence • Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $83,500 - $106,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing remote insurance sales teams, driving sales initiatives, and ensuring operational excellence while maintaining compliance with industry standards. Possesses in-depth knowledge of insurance practices and a proven track record in sales success, including cross-selling and referrals.

Highest-signal resume keywords

Leadership ExperienceInsurance Sales ExpertiseSales Data AnalysisPerformance CoachingValid Personal Lines License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Data AnalysisCross-SellingInsurance PracticesQuoting CoverageBinding CoverageProcessing PaymentsPerformance ReviewsTeam SchedulingCall MonitoringEmployee Relations

Soft Skills

CoachingCommunicationRelationship BuildingProblem SolvingTeam Collaboration

Tools & Technologies

Predictive IndexQuality Assurance SystemsSales Training Platforms

Certifications & Qualifications

Valid Personal Lines LicenseValid Life LicenseAAICISRACSR

Industry Keywords

Insurance SalesOperational ExcellenceRegulatory ChangesCustomer ServiceStakeholder Relationships

About the role

Key responsibilities & impact

Lead a team of remote insurance sales agents across the Club's footprint
Drive sales initiatives and ensure operational excellence
Monitor and analyze sales data, identify trends, and propose improvements to meet and exceed goals
Conduct daily huddles to identify opportunities, share best practices, and foster team coaching
Provide regular, personalized feedback and coaching
Ensure adherence to policies, procedures, and industry standards through call monitoring and review of new business submissions
Coordinate team schedules and address coverage gaps
Manage and approve timesheets and time-off requests
Partner with Talent Acquisition to interview and hire new team employees
Use the Predictive Index for a consistent and fair selection process
Partner with Training and Nesting to support onboarding, training, and technical guidance
Articulate goals and objectives, provide ongoing coaching, and administer performance reviews
Address performance and employee relations issues, involving leadership or Human Resources as needed
Document improvement areas and administer performance counseling
Partner with stakeholders on systems, processes, referrals, and sales training
Participate in quarterly sales meetings and present on behalf of the team
Foster client and stakeholder relationships and ensure five diamond customer service
Handle customer escalations and resolve issues
Champion AAA Northeast membership benefits and best practices
Maintain knowledge of industry trends, products, regulatory changes, and insurance carrier products
Ensure agency processes are followed for quoting, binding coverage, and processing member payments
Partner with Quality Assurance and Underwriting to minimize error and omission exposures

Requirements

What you’ll need

High School required
Bachelor's Degree in Business Administration, Management or Related Field preferred
3+ years of direct leadership/management experience required, or 1+ years in the preceding job level required
6+ years of insurance sales experience required
Track record of sales success, including cross-selling and/or referrals for Life Insurance
Valid Personal Lines License upon hire required
Valid Life License, which may vary based on state, within 1 year required
Valid insurance designation(s) such as AAI, CISR, or ACSR within 1 year required
In-depth knowledge of insurance practices, including the scope of an agent's authority

Benefits

Comp & perks

Ongoing world-class training and proven career paths
Medical coverage with employer contributions covering up to 93% of the premium cost
Dental and vision options
6% company match on 401(k) retirement plan contribution
Contributions fully vested and made every pay period
3 weeks’ vacation
12 holidays
8 sick days
48 hours of volunteer time annually
Free AAA membership
Insurance discounts
Travel commission refund
Up to $625 in Wellness Incentives
Up to $6k in tuition reimbursement
Annual bonus opportunities
For certain roles, additional monthly and/or quarterly incentive compensation
Cameras-on approach during virtual meetings
Equal opportunity employer committed to fair and equitable recruiting, hiring, and advancement