Inside Sales Insurance Agent I

AAA Northeast

Inside Sales Insurance Agent selling auto, homeowners, and personal lines coverage for AAA Northeast. Conducting outbound calls, quoting policies, and serving members in a hybrid Providence role.

Posted 8/8/2026full-timeProvidence • Rhode Island • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in selling auto and homeowners insurance products, providing personalized coverage options, and maintaining compliance with underwriting procedures. Strong ability to build client relationships and deliver exceptional customer service while staying current on insurance regulations.

Highest-signal resume keywords

Personal Lines Insurance LicenseOutbound Sales ExperienceCustomer Service ExperienceCRM System ProficiencyInsurance Regulations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales TechniquesQuoting ProceduresRisk Reduction StrategiesCross-SellingClient Interaction Management

Soft Skills

Relationship BuildingCommunication SkillsProblem-SolvingAttention to DetailAdaptability

Tools & Technologies

CRM SoftwareHigh-Speed Internet

Certifications & Qualifications

Personal Lines Insurance LicenseLife License

Industry Keywords

Auto InsuranceHomeowners InsurancePersonal Lines ProductsComplianceUnderwriting

About the role

Key responsibilities & impact

Sell auto insurance, homeowners insurance, and other personal lines products to AAA members via phone and online
Conduct outbound sales calls to prospective and existing members to promote insurance products
Provide personalized coverage options and premium quotes
Maintain detailed records of sales activities and client interactions in the CRM system
Participate in sales programs and respond promptly to referrals
Learn and follow carrier-specific underwriting and quoting procedures
Ensure compliance with agency policies for quoting, binding coverage, and handling payments
Collaborate with Underwriting and Quality Assurance to reduce risks and ensure accuracy
Stay current on insurance regulations and best practices
Build strong relationships with clients and industry partners
Occasionally travel for training, approximately 5%
Deliver AAA Five Diamond Service in every interaction
Cross-sell AAA memberships and other relevant services

Requirements

What you’ll need

Must have a quiet, dedicated home office space
Reliable high-speed internet connection
High School Diploma or GED required
2+ years of sales or customer service experience required
Outbound or cold-calling experience strongly preferred
Must obtain Personal Lines Insurance License within 30 days
Training and exam fees for the Personal Lines Insurance License are covered by AAA Northeast
Life License within 1 year preferred

Benefits

Comp & perks

Paid training
AAA covers all costs associated with obtaining the Personal Lines Insurance License
$1,500 sign-on bonus
Medical coverage with employer contributions covering up to 93% of the premium cost
Dental and vision options
6% company match on 401(k) retirement plan contributions
Contributions fully vested and made every pay period
3 weeks’ vacation
12 holidays
8 sick days
48 hours of volunteer time annually
Free AAA membership
Insurance discounts
Travel commission refund
Up to $625 in wellness incentives
Up to $6,000 in tuition reimbursement
Annual bonus opportunities
Additional monthly and/or quarterly incentive compensation for certain roles
Ongoing world-class training and proven career paths
Hybrid work schedule