Administrative Assistant, Account Support

AAA Northeast

Administrative Assistant providing support to AAA Northeast's External Operations team by handling lead generation and customer outreach. Collaborating in marketing initiatives and ensuring member satisfaction goals are met.

Posted 7/18/2026full-timeProvidence • Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, with a focus on customer service and lead qualification. Proficient in conducting outbound calls and supporting marketing initiatives to enhance member satisfaction.

Highest-signal resume keywords

Administrative SupportCustomer ServiceOutbound CallingLead QualificationMarketing Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Administrative SupportLead QualificationOutbound CallingTelemarketingOffice Management

Soft Skills

CommunicationTeam CollaborationProblem Solving

Certifications & Qualifications

High School DiplomaBachelor's Degree in Business, Marketing, or Communications

Industry Keywords

Member SatisfactionMarketing CampaignsProfessional Development

About the role

Key responsibilities & impact

Provide administrative support to Field Consultants and Management to achieve member satisfaction targets
Independently uncover and qualify potential leads
Conduct outbound calls to prospective businesses to guide them through AAA program requirements
Support marketing campaigns and initiatives
Participate in team meetings, training sessions and professional development

Requirements

What you’ll need

High School Diploma required
Bachelor's Degree in Business, Marketing, Communications or a related field preferred
3-5+ years experience in administrative support or office management required
2+ years experience in customer service, telemarketing, or a similar role which involves outbound calling required

Benefits

Comp & perks

Annual bonuses
Health insurance
Dental insurance
Vision insurance
Wellness programs
401(k) matching
Flexible work arrangements