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Project Change Management Analyst – IT
AAA Life Insurance CompanyProject Change Management Analyst within Technology Team at AAA Life, leading change communications and workforce readiness for IT transformation initiatives.
Tech Stack
Tools & technologiesCloudCyber SecurityERPSQL
About the role
Key responsibilities & impact- Develop and execute change communications plans for IT transformation initiatives
- Partner with IT and HR to monitor user adoption trends and recommend actions to improve engagement
- Track and report on workforce readiness KPIs tied to IT delivery milestones
- Collaborate with cross-functional teams to support upskilling and reskilling efforts
- Proactively identify staff-related risks and drive mitigation through targeted communications and training
Requirements
What you’ll need- Bachelor’s degree in Business, Information Technology, Communications, or related field (or equivalent experience)
- 5+ years of experience in change management, communications, or transformation roles, preferably within IT or digital programs
- 5+ years of experience supporting large-scale technology initiatives (e.g., cloud migration, ERP implementations, data platforms, or cybersecurity programs)
- 3-5 years of familiarity with agile technology delivery methodologies and transformation program structures
- Experience using Power BI and SQL analytics to track adoption, workforce readiness, and transformation KPIs, translating insights into executive-ready reporting.
- Proficiency with Atlassian Jira and Confluence to support agile delivery, transformation governance, and change documentation.
- Experience with Monday.com or similar work-management tools to coordinate cross-functional initiatives and track transformation milestones.
- Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) for leadership communications, dashboards, and reporting.
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage starting from your first day
- Employer 401k match and employer contribution to a pension plan
- Generous PTO and paid parental leave to support your family needs
- Various associate resource groups and community involvement initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementcommunicationstransformationcloud migrationERP implementationsdata platformscybersecurityagile methodologiesPower BISQL analytics
Soft Skills
user adoptionengagementcollaborationrisk identificationmitigationtraining