Solution Architect, Automation

AAA Life Insurance Company

. Define and own architecture for intelligent automation initiatives across underwriting, new business, claims, and policy servicing .

Posted 5/29/2026full-timeLivonia • Missouri • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

AWSAzureCloudRPA

About the role

Key responsibilities & impact

Define and own architecture for intelligent automation initiatives across underwriting, new business, claims, and policy servicing
Lead end-to-end solution design from discovery through production deployment, including scalability, resilience, and operational support models
Establish architecture standards, reusable patterns, and reference designs for document ingestion, classification, extraction, validation, and straight-through processing (STP)
Architect hybrid cloud solutions leveraging AWS and/or Azure integrated with core policy administration, CRM, and document management systems
Design and govern API and event-driven integration strategies across enterprise platforms using modern integration patterns (REST, messaging, iPaaS)
Design and oversee document intake and processing pipelines for applications, medical records (APS), claims, policy documents, and servicing correspondence
Evaluate and select appropriate automation approaches (RPA, IDP, LLM-based extraction, or agentic workflows) based on accuracy, cost, latency, and explainability
Act as the technical authority across automation modalities, including RPA (UiPath, Power Automate), IDP platforms, and LLM-based agentic workflows
Partner with Machine Learning Engineers to design and deliver agentic AI systems for document understanding, reasoning, and workflow orchestration
Define evaluation frameworks, observability standards, and human-in-the-loop controls for AI-driven processes in regulated environments
Translate complex insurance business processes and rules into scalable automation architectures with clear auditability and exception handling
Lead technical decision-making across tools, platforms, and vendors, balancing cost, performance, maintainability, and risk
Establish and enforce security-by-design principles, including data protection, identity management, and compliance with PII/PHI requirements
Drive measurable improvements in operational metrics such as cycle time, manual touch reduction
Ensure solutions meet regulatory and governance standards applicable to life insurance, including audit, traceability, and model risk considerations
Serve as the primary technical lead for MSP and vendor engagements, including architecture oversight, delivery governance, and SLA accountability
Partner with business leaders to define automation roadmaps aligned with measurable outcomes such as cycle time reduction, accuracy improvement, and cost efficiency
Mentor engineers and architects, elevating architectural rigor, documentation standards, and engineering maturity across the organization

Requirements

What you’ll need

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
10+ years of experience in software engineering, systems integration, or enterprise architecture
3+ years of experience in a Solution Architect or Lead Architect role delivering enterprise-scale systems
Proven track record of delivering end-to-end automation solutions in production environments
Hands-on experience with RPA platforms (UiPath, Microsoft Power Automate) and intelligent document processing systems
Experience architecting and integrating AI/ML solutions, including LLM-based document processing and agentic workflows
Strong experience with hybrid cloud architectures (AWS, Azure) and enterprise system integration
Deep expertise in API design, event-driven systems, and integration technologies (iPaaS, messaging platforms)
Experience working within regulated industries (insurance, financial services, healthcare) with a strong understanding of compliance requirements

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage starting from your first day
Employer 401k match and employer contribution to a pension plan
Generous PTO and paid parental leave to support your family needs
Various associate resource groups and community involvement initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

architecture designautomation solutionsAPI designevent-driven systemshybrid cloud architecturedocument processingRPAintelligent document processingmachine learning integrationscalability

Soft Skills

leadershiptechnical decision-makingmentoringcollaborationcommunicationproblem-solvingstrategic planningevaluation frameworksgovernancedocumentation standards