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Business Analyst II
AAA Life Insurance CompanyBusiness Analyst II focused on improving operations through Automation and AI at AAA Life. Collaborating with teams and delivering actionable solutions for better member experience.
About the role
Key responsibilities & impact- You will join the Automation and AI team as a critical partner in turning business problems into clear, actionable solutions.
- Work closely with business partners, product owners, technical teams, vendors, and project leaders to understand how work happens today, define what needs to change, and help deliver solutions that improve how AAA Life serves members.
- Gather and translate requirements, create story cards and acceptance criteria, support story mapping, document future-state processes, and help ensure solutions are ready for successful adoption.
- Create Power BI reports and other analysis to track improvements, prove value, identify operational gaps, and, at times, provide a practical stopgap solution when the long-term process or technology is not ready yet.
- Lead and facilitate requirements gathering with business partners, technical teams, QA, vendors, and project teams.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Computer Science, Information Systems, Analytics, or a related field
- 4-5 years of experience as a Business Analyst, Business Systems Analyst, or similar role
- 3- 5 years of experience working in Agile project methodologies, including story mapping, backlog management, story card creation, and acceptance criteria development
- 3-5 years of experience of creating process flow diagrams, requirements documentation, wireframes, mockups, or similar business analysis artifacts
- 3-5 years of experience in building Power BI reports, dashboards, or equivalent reporting solutions to measure operational performance
- Proficient Microsoft Office skills, including Word, Excel, PowerPoint, and Visio or similar process-mapping tools
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage starting from your first day
- Employer 401k match and employer contribution to a pension plan
- Generous PTO and paid parental leave to support your family needs
- Various associate resource groups and community involvement initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringstory mappingbacklog managementacceptance criteria developmentprocess flow diagramsrequirements documentationwireframesmockupsPower BI
Soft Skills
communicationcollaborationfacilitationproblem-solvinganalytical thinking