Field Battery Performance Specialist – East Territory

AAA Club Alliance

AAA Club Alliance battery specialist analyzing mobile battery sales, service, and provider performance across Eastern markets. Developing improvement strategies, dashboards, and leadership recommendations.

Posted 8/18/2026full-timePhiladelphia • Connecticut, Maryland, New Jersey, Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $53,848 - $75,593 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in market performance analysis, operational diagnosis, and strategic recommendations to enhance battery program effectiveness and provider performance. Proficient in developing performance improvement strategies and collaborating with cross-functional teams to drive revenue growth and service consistency.

Highest-signal resume keywords

Market Performance AnalysisOperational DiagnosisRevenue Growth SupportLeadership-Through-InfluenceStrong Written And Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisSales Performance ManagementProcess ImprovementData InterpretationPerformance Measurement

Soft Skills

Problem-SolvingOrganizational SkillsProject ManagementPrioritizationFlexibility

Tools & Technologies

Microsoft Office ApplicationsData Reporting ToolsCollaboration Tools

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Automotive ServiceFleet OperationsProvider Network ManagementMarket OperationsCompliance Improvement

About the role

Key responsibilities & impact

Lead analysis of mobile battery performance across assigned markets, including sales, conversion, revenue, member experience, service consistency, inventory, warranty, and provider execution indicators
Evaluate Fleet and Service Provider Partner market conditions to identify operational, sales, compliance, process, equipment, inventory, capability, and provider-performance barriers
Prioritize markets, providers, and performance issues for review and escalation based on business impact, revenue opportunity, member impact, risk, and leadership priorities
Develop market-level performance improvement strategies and corrective-action recommendations
Advise managers, Fleet leaders, Territory Managers, Market Managers, and provider leadership on trends, risks, opportunities, and recommended actions
Interpret mobile battery program standards, sales expectations, service requirements, inventory practices, warranty procedures, and provider operating expectations
Conduct field visits, provider assessments, operational reviews, and ride-along observations
Develop field operating routines, reporting cadences, scorecards, provider review templates, and performance dashboards
Support battery sales plans, market expansion planning, provider engagement strategies, and initiatives to increase revenue, profitability, penetration, and member satisfaction
Assess capability gaps and recommend training strategies and development support
Assess inventory, supply practices, service readiness, equipment utilization, and operational workflows
Prepare written analyses, market summaries, provider-readiness assessments, and leadership recommendations
Monitor improvement plans and advise leadership on escalation, resource alignment, provider engagement, process modification, or operational intervention
Support rollout and evaluation of new battery tools, technology, processes, pilots, revenue opportunities, and program changes
Collaborate with Automotive Operations, Dispatch Operations, Roadside Assistance Call Center Operations, Club Assist, Car Care, Distribution Administration, Finance, Procurement, Marketing, Training, and other partners
Perform other related duties consistent with market-level business analysis, advisory decision-making, and battery program performance improvement

Requirements

What you’ll need

Bachelor’s degree in business, operations, automotive management, sales management, analytics, or related field preferred
Equivalent combination of education and progressively responsible experience may be considered
Minimum 5 years of experience in automotive service, roadside assistance, fleet operations, provider network management, sales performance management, market operations, vendor / partner oversight, or related business operations role preferred
Demonstrated experience analyzing operational or sales performance data, identifying systemic business issues, developing recommendations, and influencing leaders or partners across multiple markets or teams
Experience supporting revenue growth, service consistency, provider performance, process improvement, training strategy, compliance improvement, or operating-standard implementation preferred
Valid driver’s license with satisfactory driving record required
Strong business analysis, market performance assessment, operational diagnosis, and problem-solving skills
Ability to exercise discretion and independent judgment regarding battery revenue, service delivery, provider performance, program effectiveness, compliance risk, and member experience
Ability to interpret performance data, identify trends, distinguish systemic barriers from isolated execution gaps, and develop practical recommendations
Leadership-through-influence capability across Fleet, SPP, and cross-functional leaders
Strong written and verbal communication skills, including leadership-ready summaries and recommendations
Strong organizational, project management, prioritization, and follow-through capabilities
Ability to translate strategic priorities into market-level operating plans, provider engagement routines, performance measures, and leadership recommendations
Working knowledge of Microsoft Office applications and data, reporting, and collaboration tools
Flexibility to adapt to changing operational conditions
Candidate must reside within a commutable distance from the assigned territory
Ability to travel frequently throughout the assigned territory

Benefits

Comp & perks

Competitive salary of $53,848 to $75,593 annually
Over 3 weeks of PTO - accrual beginning day 1
8 Paid Holidays
401K plan with a company match of up to 7%
Comprehensive health benefits package - Medical, Dental, Vision and Prescription Coverage
Tuition reimbursement
FREE AAA Membership
Up to 2 weeks Paid parental leave
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Continual learning reimbursement up to $5,250 per year