Field Battery Performance Specialist – Central Territory

AAA Club Alliance

Field Battery Performance Specialist improving AAA Club Alliance’s mobile battery sales and service performance. Analyzing markets, advising leaders, and driving operational improvements across the Central Territory.

Posted 8/18/2026full-timeCincinnati • Kentucky, Ohio, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $51,287 - $71,992 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in market performance analysis, operational diagnosis, and strategic planning to enhance battery sales and provider performance. Capable of developing actionable recommendations and engaging with leadership to drive compliance and process improvements.

Highest-signal resume keywords

Market Performance AnalysisOperational DiagnosisProvider Network ManagementRevenue Growth SupportStrong Leadership-Through-Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisSales Performance ManagementData AnalysisProcess ImprovementTraining Strategy DevelopmentCompliance ImprovementPerformance MeasurementOperational ReviewInventory AssessmentSystemic Issue Identification

Soft Skills

Problem-SolvingWritten CommunicationVerbal CommunicationOrganizational SkillsProject Management

Tools & Technologies

Microsoft Office ApplicationsData Reporting ToolsCollaboration Tools

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Automotive ServiceFleet OperationsProvider PerformanceMarket OperationsVendor Oversight

About the role

Key responsibilities & impact

Lead analysis of mobile battery performance across assigned markets
Evaluate Fleet and SPP market conditions to identify operational, sales, compliance, process, equipment, inventory, capability, and provider-performance barriers
Prioritize markets, providers, and performance issues for review and escalation
Develop market-level performance improvement strategies and corrective-action recommendations
Advise managers, fleet leaders, territory managers, market managers, and SPP leadership on trends, risks, opportunities, and recommended actions
Interpret mobile battery program standards, sales expectations, service requirements, inventory practices, warranty procedures, and provider operating expectations
Conduct field visits, provider assessments, operational reviews, and ride-along observations
Develop field operating routines, reporting cadences, scorecards, provider review templates, and performance dashboards
Support battery sales plans, market expansion planning, provider engagement strategies, and revenue and profitability initiatives
Assess capability gaps and recommend training strategies and priorities
Assess inventory, supply practices, service readiness, equipment utilization, and workflows
Prepare written analyses, market summaries, provider-readiness assessments, and leadership recommendations
Monitor improvement plans and advise leadership on escalation, resource alignment, provider engagement, process modification, or operational intervention
Support rollout and evaluation of battery tools, technology, processes, pilots, revenue opportunities, and program changes
Collaborate with Automotive Operations, Dispatch Operations, Roadside Assistance Call Center Operations, Club Assist, Car Care, Distribution Administration, Finance, Procurement, Marketing, Training, and other partners
Perform other related duties consistent with the role’s primary responsibility

Requirements

What you’ll need

Bachelor’s degree in business, operations, automotive management, sales management, analytics, or related field preferred
Equivalent combination of education and progressively responsible experience may be considered
Minimum 5 years of experience in automotive service, roadside assistance, fleet operations, provider network management, sales performance management, market operations, vendor/partner oversight, or related business operations role preferred
Experience analyzing operational or sales performance data
Experience identifying systemic business issues and developing recommendations
Experience influencing leaders or partners across multiple markets or teams
Experience supporting revenue growth, service consistency, provider performance, process improvement, training strategy, compliance improvement, or operating-standard implementation preferred
Valid driver’s license with satisfactory driving record required
Strong business analysis, market performance assessment, operational diagnosis, and problem-solving skills
Ability to exercise discretion and independent judgment
Ability to interpret performance data, identify trends, distinguish systemic barriers from isolated execution gaps, and develop practical recommendations
Strong leadership-through-influence capability
Strong written and verbal communication skills
Strong organizational, project management, prioritization, and follow-through capabilities
Ability to translate strategic priorities into market-level operating plans, provider engagement routines, performance measures, and leadership recommendations
Working knowledge of Microsoft Office applications and data, reporting, and collaboration tools
Flexibility to adapt to changing operational conditions

Benefits

Comp & perks

Comprehensive health benefits package
Generous accrued paid time off
8 paid holidays
401(k) plan with company match up to 7%
Medical, Dental, and Vision plan options
Up to 2 weeks paid parental leave
2+ weeks of PTO within your first year
Paid company holidays
Company-provided volunteer opportunities
1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year