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A
Travel Professional
A/O Luxury EscapesRemote Travel Professional providing premier customer service to clients in the travel industry. Requires communication with clients to assess travel needs and book arrangements.
About the role
Key responsibilities & impact- Communicate with prospective clients to assess travel needs, preferences, and desired budget
- Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
- Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
- Book travel arrangements, collect payments and associated fees, and obtain required documentation
- Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
- Maintain professional relationships with all travel vendors, clients, and tour operators.
Requirements
What you’ll need- Excellent written and oral communication skills in English
- Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
- Detail-oriented with strong organizational skills
- Exceptional problem-solving and interpersonal skills
- Fast learner with the ability to operate various computer applications and software programs (preferred)
- Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset
- 2+ years of customer service experience (preferred)
- High school diploma or GED (required)
- Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
- Experience working as a travel agent (a plus)
Benefits
Comp & perks- Health insurance provided by ASTA (premiums may apply)
- Flexible hours
- Part-Time or Full-Time available
- Travel Discounts
- Full Training Program
- Professional Development
- Supportive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel arrangementscustomer serviceitinerary preparationproblem-solvingbudget assessment
Soft Skills
communication skillsorganizational skillsinterpersonal skillsdetail-orientedmulti-tasking
Certifications
high school diplomaGEDassociate's degreebachelor's degree