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A
Travel Professional
A/O Luxury EscapesRemote Travel Professional providing premier customer service and booking travel for clients in the growing travel industry. Requires excellent communication, customer service experience, and organizational skills for successful client interactions.
About the role
Key responsibilities & impact- Communicate with prospective clients to assess travel needs, preferences, and desired budget
- Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
- Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
- Book travel arrangements, collect payments and associated fees, and obtain required documentation
- Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
- Maintain professional relationships with all travel vendors, clients, and tour operators.
Requirements
What you’ll need- Excellent written and oral communication skills in English
- Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
- Detail-oriented with strong organizational skills
- Exceptional problem-solving and interpersonal skills
- Fast learner with the ability to operate various computer applications and software programs (preferred)
- Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset
- 2+ years of customer service experience (preferred)
- High school diploma or GED (required)
- Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
- Experience working as a travel agent (a plus)
Benefits
Comp & perks- Health insurance provided by ASTA (premiums may apply)
- Flexible hours
- Part-Time or Full-Time available
- Travel Discounts
- Full Training Program
- Professional Development
- Supportive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel arrangementscustomer serviceitinerary preparationproblem-solvingbudget assessmentvisa requirementsmarketing materials customizationtravel destination recommendationconflict resolutionmulti-tasking
Soft Skills
written communicationoral communicationorganizational skillsinterpersonal skillsdetail-orientedentrepreneurial mindsettime managementadaptabilityrelationship managementfast learner
Certifications
high school diplomaGEDassociate's degreebachelor's degree