Ensuring near-zero downtime with monitoring and alerting, self-healing automation, and continuous improvement
Create highly automated, available and scalable systems by applying software and infrastructure principles
Employ and advise clients on DevOps and SRE principles and practices, covering deployment pipelines, HA, service reliability, technical debt, and operational toil for live services running at scale
Provide a proactive approach to our clients’ workloads, anticipating failures, automating tasks, ensuring availability, and providing a great customer experience
Work closely with clients, your team, and Google engineers to investigate and resolve infrastructure issues
Manage a Jira queue of inbound requests for numerous clients while effectively balancing and prioritizing projects
Contribute to ad-hoc initiatives such as writing documentation, open-sourcing, and improving operation, making a huge impact at a rapid-growth Google Premier Partner
Requirements
Minimum 4+ years of cloud and infrastructure experience, including demonstrated expertise with Linux, Windows, k8s, databases, and networking services
2+ solid years of full-time Google Cloud experience preferred
Proficiency with Python required. Other programming language experience is a plus
Strong provisioning and configuration skills using Terraform
Experience in troubleshooting that spans systems, network, and code
Microsoft Server and SQL Server experience is a plus but not required
Experience with 24x7x365 monitoring, incident response, and on-call support preferred
Experience determining & negotiating Error budgets, SLIs, SLOs, and SLAs with product owners
Demonstrate the ability to work independently and as a member of a greater team, including cross-team activities
Experience working in Agile Scrum, Kanban methodologies in SDLC
Proven experience balancing service reliability, metrics, sustainability, technical debt, and operational toil for live services running at scale
Strong communication skills, as this is a heavily customer-facing role
A Bachelor’s degree in Computer Science, Computer Engineering, or related or equivalent work experience required.
Benefits
None specified
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