Senior IT Security Support Specialist

49 Solutions

. Coordinating emerging technology application specifications .

Posted 4/20/2026full-timeOttawa • 🇨🇦 CanadaSeniorWebsite

About the role

Key responsibilities & impact

Coordinating emerging technology application specifications
Serving as a user support liaison between vendors, IT technicians, and end‑user departments
Providing training expertise and direction in emerging technology or special application support
Emulating or reproducing technical problems encountered by users
Providing advice and training to users in response to identified difficulties
Recommending and implementing complex security requirements
Providing business systems, network, and Internet support to users
Collecting, organizing, and maintaining a problems/solutions log
Verifying accuracy and completeness of work performed
Designing, configuring, and deploying server‑based file systems and applications
Identifying, researching, and resolving complex technical problems
Recommending new products or processes to enhance business activities
Planning or participating in department‑wide system upgrades

Requirements

What you’ll need

Certificate, diploma, or degree in Computer Science or a related field from a recognized Canadian post‑secondary institution.
Minimum 24 months of relevant experience performing duties aligned to the Senior Technical Support Specialist category.
Implementing or supporting complex security controls (IAM, MFA, RBAC, encryption, hardening baselines)
Troubleshooting and resolving security‑related incidents, authentication failures, or access issues
Supporting secure network, server, and application environments
Participating in security‑driven upgrades, patch cycles, and configuration deployments
Working with security vendors, internal security teams, or DND security stakeholders
Maintaining security logs, audit trails, and incident documentation
Providing security‑focused user training (secure access, MFA onboarding, cyber hygiene)
Reproducing or validating security‑related technical problems
Supporting vulnerability assessments, remediation activities, or compliance checks
Strong understanding of defence‑sector security requirements
Experience supporting classified or secure environments
Excellent communication skills with both technical and non‑technical users
Ability to work independently in high‑security, high‑availability environments

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account 49 Solutions Website LinkedIn All Job Openings 11 - 50 employees 🏛️ Government Consulting
Government
Technology 49 Solutions is a consulting firm specializing in providing top-quality business and technology services since 2006. The company assists clients in developing comprehensive strategic plans, particularly for entities within the Canadian government, by bringing together experts in project management, communications, human resources, IT, and finance. Recognized as a trusted advisor, 49 Solutions partners with organizations like Google to deliver cutting-edge technical solutions. The firm is committed to sustainability, participating in the Net-Zero Challenge to reduce its carbon footprint by 2050. Senior IT Security Support Specialist 🔥 16 minutes ago 🏢🏡 Ottawa – Hybrid ⏰ Full Time 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coordinating emerging technology application specifications
Serving as a user support liaison between vendors, IT technicians, and end‑user departments
Providing training expertise and direction in emerging technology or special application support
Emulating or reproducing technical problems encountered by users
Providing advice and training to users in response to identified difficulties
Recommending and implementing complex security requirements
Providing business systems, network, and Internet support to users
Collecting, organizing, and maintaining a problems/solutions log
Verifying accuracy and completeness of work performed
Designing, configuring, and deploying server‑based file systems and applications
Identifying, researching, and resolving complex technical problems
Recommending new products or processes to enhance business activities
Planning or participating in department‑wide system upgrades 🎯 Requirements
Certificate, diploma, or degree in Computer Science or a related field from a recognized Canadian post‑secondary institution.
Minimum 24 months of relevant experience performing duties aligned to the Senior Technical Support Specialist category.
Implementing or supporting complex security controls (IAM, MFA, RBAC, encryption, hardening baselines)
Troubleshooting and resolving security‑related incidents, authentication failures, or access issues
Supporting secure network, server, and application environments
Participating in security‑driven upgrades, patch cycles, and configuration deployments
Working with security vendors, internal security teams, or DND security stakeholders
Maintaining security logs, audit trails, and incident documentation
Providing security‑focused user training (secure access, MFA onboarding, cyber hygiene)
Reproducing or validating security‑related technical problems
Supporting vulnerability assessments, remediation activities, or compliance checks
Strong understanding of defence‑sector security requirements
Experience supporting classified or secure environments
Excellent communication skills with both technical and non‑technical users
Ability to work independently in high‑security, high‑availability environments Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs COMSEC and Security Specialist 🕒 February 18 Telesat 201 - 500 📡 Telecommunications 🚗 Transport 🏛️ Government Website LinkedIn All Job Openings COMSEC and Security Specialist at Telesat coordinating security for COMSEC materials and Contract Security Programs. Collaborating with government agencies and leading security audits. 🏢🏡 Ottawa – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer View More Security Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportsecurity controlsIAMMFARBACencryptiontroubleshootingvulnerability assessmentsincident documentationserver configuration

Soft Skills

communication skillsuser trainingproblem-solvingindependent workcollaboration

Certifications

Certificate in Computer ScienceDiploma in Computer ScienceDegree in Computer Science