3CON Consultoria e Sistemas

Senior Process Analyst – Logistics

3CON Consultoria e Sistemas

full-time

Posted on:

Location Type: Hybrid

Location: São PauloBrazil

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Job Level

Tech Stack

About the role

  • Act strategically in the analysis, design and transformation of IT processes, ensuring operational efficiency, scalability, governance and alignment with business objectives through continuous improvement and the use of technology
  • Lead the mapping, analysis and redesign of complex IT processes
  • Identify bottlenecks, risks and optimization opportunities in technological and operational processes
  • Define and monitor IT process KPIs and SLAs
  • Ensure compliance with frameworks and best practices

Requirements

  • Minimum of 5 years’ experience in mapping, analyzing and improving corporate processes
  • Experience in process automation projects
  • Methodologies: BPM, Lean, Six Sigma
  • Process modeling (BPMN 2.0)
  • ITIL
  • Modeling tools (Bizagi, Visio, etc.)
  • Education: Bachelor’s degree in Information Technology, Engineering, Business Administration or related fields
  • Knowledge of Logistics
  • Desired Technical Requirements
  • ITSM tools (ServiceNow, Jira Service Management, etc.)
  • Process automation
  • Behavioral Requirements
  • Adaptability and flexibility
  • Interpersonal intelligence
  • Effective communication
  • Influence and persuasion
Benefits
  • Health insurance
  • Dental insurance
  • Meal allowance
  • Life insurance
  • Childcare assistance
  • Support for dependents with disabilities
  • Training programs
  • Certification incentives
  • Running/fitness incentives
  • Partnerships with universities
  • Partnerships with language schools
  • Digital work environment
  • TotalPass
  • Use of cutting-edge technology
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process mappingprocess analysisprocess improvementprocess automationBPMLeanSix SigmaBPMN 2.0ITIL
Soft Skills
adaptabilityflexibilityinterpersonal intelligenceeffective communicationinfluencepersuasion