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3
E-Commerce Intern, IT
3 Corações S/AIntern role in E-Commerce at Grupo 3corações, supporting customer interactions and platform maintenance. Collaborate on technology systems and data insights.
Tech Stack
Tools & technologiesJavaScriptReactTypeScript
About the role
Key responsibilities & impact- Handle user support tickets;
- Assist with registrations and maintenance of the E-Commerce platform (VTEX);
- Assist with IT systems support for business areas according to their needs;
- Provide support, maintenance, configuration/parameterization and development of internal and third-party E-Commerce systems;
- Monitor individual tests and participate in the deployment of developed systems;
- Assist in transforming data into information to generate insights and identify opportunities;
- Work on VTEX configuration and with JavaScript, HTML, CSS, React and TypeScript.
Requirements
What you’ll need- Currently enrolled in a Bachelor's degree in Systems Analysis and Development (ADS), Computer Engineering or a related field;
- Expected graduation in the second half of 2027 or later;
- Availability to work Monday to Friday, 8:00 AM to 2:00 PM;
- Interest in VTEX;
- Experience or knowledge in customer service via online store chat (commercial, financial and Shared Services Center - SSC areas);
- Knowledge of marketplace customer service (SAC);
- Knowledge of sales and digital marketing.
Benefits
Comp & perks- Internship stipend
- Hybrid work arrangement
- Year-end bonus (similar to a 13th salary)
- Company shuttle service
- Fully covered health plan
- Transportation allowance
- Meals provided on-site
- Monthly product kit
- Gympass
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaScriptHTMLCSSReactTypeScriptE-Commerce systems supportData transformationSystem configurationSystem parameterizationUser support
Soft Skills
Customer serviceCommunicationProblem-solvingCollaborationAnalytical thinking