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Customer Service Specialist
24 Seven Marketing, LLCCustomer Service Specialist providing inbound support for client-specific inquiries. Assisting with account issues and ensuring service quality standards.
About the role
Key responsibilities & impact- Provide inbound customer service support for client-specific inquiries.
- Assist with account issues, fraud resolution, and general support.
- Deliver accurate, confidential service and meet performance benchmarks.
- Attend certification training and maintain service quality standards.
Requirements
What you’ll need- Must have a computer with folllowing: Windows 10 or 11 PC with Intel i5+ or AMD Ryzen 3+, 8 GB RAM.
- Hardwired Ethernet connection (no Wi-Fi).
- USB headset with phone-quality audio.
- Hardwired keyboard and mouse.
- Smartphone for security verification.
- Hardwired telephone may be required for some programs.
Benefits
Comp & perks- Starting pay $10.00 to $18.00 per hour
- Weekly Performance Bonuse
- Monthly Performance Bonuse
- Flexable Schedule
- Rapid Advancement
- Professional development assistance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicefraud resolutionaccount management
Soft Skills
communicationconfidentialityperformance benchmarking
Certifications
certification training